Sr Manager, Software Engineering

Job Description:

Company

Description:

McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years.

Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Department Overview

The  Senior Manager, Software Engineering  is a delivery and flow ‑ enablement leader within the Platform Resilience - Orchestration Pillar. This role ensures complex, cross ‑ squad initiatives move predictably, safely, and at scale across environments, markets, and platforms.

This role is focused on orchestration, sequencing, dependency management, and delivery flow. They own how change moves across the ecosystem, ensuring that features, initiatives, and platform capabilities flow through environments in the right order, under the right conditions, and with the right guardrails without becoming a bottleneck.

The role ensures delivery execution remains predictable, resilient, and coordinated as scale and complexity increase. This is an exciting opportunity for an experienced technology leader to help shape the transformation of McDonald's.  This role is based at our McDonald's Global Headquarters in Chicago, IL.

Duties

+ Orchestrate delivery flow across multiple frontend and backend squads contributing to shared initiatives or releases.

Translate initiative-level scope into an integrated sequencing plan across teams, environments, and dependencies.

Ensure work converges into cohesive, deployable outcomes rather than fragmented, siloed completion.

Identify, manage, and actively mitigate cross-team, cross-platform, and cross-environment dependencies.

Surface risks early related to integration, sequencing, environment readiness, or rollout timing.

Drive timely escalation and decision-making when tradeoffs impact quality, safety, or delivery confidence.

Define and govern rollout conditions, sequencing rules, and environment promotion criteria.

Partner with Deployment and Quality teams to ensure orchestration decisions are executable and grounded in real signals.

Ensure releases move forward only when orchestration, quality, and readiness signals align.

Maintain visibility into delivery flow, risks, and systemic bottlenecks across initiatives.

Identify recurring orchestration and flow issues and drive improvements to delivery patterns.

Enable teams to become more predictable and self-sufficient over time by improving how work moves, not adding process.

Qualifications

+ Willingness and ability to live the McDonald's values every day:
Serve, Inclusion, Integrity, Community, and Family.

+ 8+ years of experience in engineering delivery, release management, platform operations, or large-scale program coordination.

+ Proven experience coordinating delivery across multiple teams and systems.

+ Strong understanding of CI/CD pipelines, environment promotion, and progressive delivery concepts.

+ Demonstrated ability to manage complex dependencies and ambiguity in fast-moving environments.

+ Strong communication and stakeholder management skills across engineering, product, and operations.

+ Proven ability to work with and influence cross-functional teams and stakeholders.

+ Superior interpersonal, written, and verbal communication skills.

+ Experience leading complex, cross-functional projects.

+ Curious and a self-starter with a…