Supervisor, IT​/Tech, Business Systems​/ Tech Analyst

Position: Supervisor, People Experience
Job Description:

Company

Description:

McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years.

Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Department Overview

The Supervisor, People Experience (Insights) plays a critical role in translating people data and insights into clear, actionable guidance for field People teams and restaurant leaders. This role sits within the U.S. People Alignment team, and partners broadly across U.S. People to support execution of the People Analytics agenda by coordinating insight delivery, strengthening field adoption, and ensuring projects, tools, and insights are delivered with consistency, clarity, and impact.

This position brings together people analytics, field partnership, and project management, helping to ensure insights move beyond dashboards to drive informed decisions across the system.

Duties

+ Support execution of People Insights initiatives by coordinating insight delivery, timelines, and dependencies across the U.S. People portfolio, with a strong emphasis on field-facing use and adoption.

+ Translate people data into field-relevant insights by partnering with the People Insights Manager to package analytics into clear narratives, tools, and materials that support restaurant- and field-level decision making.

+ Serve as a connector between central analytics and the field, gathering feedback from Field People Partners and operations leaders to ensure insights, reporting, and tools are practical, usable, and aligned to business needs.

+ Provide project management support for insights-related initiatives, including work planning, milestone tracking, risk identification, and issue escalation to ensure timely and effective delivery.

+ Coordinate governance and status routines for People Insights projects, including preparing updates, tracking actions and decisions, and ensuring follow-through with key partners.

+ Maintain visibility to interdependencies across the U.S. People portfolio, helping surface risks or conflicts that could impact field execution.

+ Manage documentation and collaboration spaces (e.g., shared sites, trackers, resources) to ensure partners have access to current, accurate, and easy-to-use information.

+ Support ad-hoc analyses, pilots, and field requests as needed, helping the People Insights team stay responsive to evolving business priorities.

Qualifications

+ Bachelor's degree in human resources, business administration/management, analytics/data science, or a related field.

+ 2+ years of experience supporting projects or initiatives involving multiple stakeholders strongly preferred.

+ Field-facing mindset: prioritizes practicality, clarity, and actionability of insights.

+ Strong organizational and coordination skills with comfort operating across multiple work streams.

+ Comfortable translating between data, storytelling, and business context.

Compensation

Bonus Eligible: YES

Long - Term Incentive: NO

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $ 85,014.00 - $ USD  per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Ben…