US IT Leader, North America Health Solutions

Posting Description

As part of a best-in-class Global Health Product & Platforms team, the IT Leader, North America Health will help empower results for our clients and colleagues by delivering innovative and effective technology solutions across our North America Health portfolio!

This role combines IT application development leadership with product line ownership responsibilities. You will be responsible for the end-to-end technology roadmap and delivery for a set of health solutions and platforms, ensuring they are:

• Strategically aligned to business outcomes and growth goals,
• Technically robust, scalable, and secure, and
• Delivered through modern AI, Agile and Dev Ops practices.

You will direct a team of development managers, technical leads, and developers. This includes offshore vendor resources. The person in this position will also serve as the primary technology contact for North America Health product and business leaders!

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one engaged team, and we are passionate about helping our colleagues and clients succeed.

• Serve as IT Product Line Sr. Leader for North America Health platforms and solutions, with clear accountability for technology strategy, roadmap, and delivery outcomes.
• Partner closely with Product Owners, Business Leaders, and Operations to:
• Define and prioritize the product backlog,
• Translate business strategies and client needs into technology capabilities, and
• Shape multi‑year roadmaps that enable business growth and operational efficiency.
• Own and manage a portfolio roadmap that balances:
• Deployment of Global Platforms to support the objectives of North America Health,
• New feature development,
• Platform modernization and cloud transformation,
• Regulatory/compliance requirements, and
• Technical debt reduction.
• Ensure platforms and applications are scalable
  , while meeting the specific regulatory, client, and operational needs of North America.

Technology Strategy

• Drive the ongoing AI and cloud transformation of the North America Health application portfolio
• Evaluate and incorporate modern technologies and architectures (e.g., Agentic AI, Vibe.code, event‑driven architectures) to improve scalability, resilience, and integration across the health ecosystem.
• Ensure the technology roadmap is adequately resourced
  , including:
• Capacity and skills planning,
• Sourcing strategy (internal and external),
• Budget and investment alignment.

AI and Delivery Excellence

• Lead the transformation of teams into a fully AI-led delivery model
  , championing
• Rapid, artificial intelligence driven iterative delivery,
• Robust backlog management, and close business/IT collaboration.
• Embed Continuous Integration / Continuous Delivery (CI/CD) and Dev Ops practices to improve stability, release frequency, and speed‑to‑market.
• Define and track key delivery and product metrics (e.g., velocity, defect rates, uptime, performance, customer satisfaction) for both internal teams and vendor partners.

Application Development Leadership

• Lead the end‑to‑end development efforts for one or more major health platforms within a delivery tower, leading:
• A core team of managers, developers, solution architects, and system analysts,
• An extended team from strategic vendor partners (onshore and offshore).
• Partnership with Global platform and capability owners.
• Be accountable for the maintainability, supportability, extensibility, and performance of the application code base, ensuring adherence to engineering standards and guidelines.
• Act as the point of escalation for all development and technical issues related to your application and product group.
• Drive continuous improvement in development processes, quality, and cycle times through metrics, retrospectives, and targeted initiatives.

People Leadership & Vendor Management

• Act as a resource manager for development managers, solution architects, technical leads, and developers, including:
• Hiring, coaching, mentoring, and performance management, Provides strong leadership t…