Operations Analyst - Industrial Engineering

Thrift Books is the world's largest used book retailer! We believe in a workplace where respect for our employees matters, where promoting from within is how we grow, and where safety comes first in all our decisions and planning. At Thrift Books, your work will help get inexpensive books into the hands of people who need them instead of going into landfill.

We strive to create a friendly work environment with high standards of performance and rewards for excellence. We started out small and remember that encouraging people to do their best is how we expanded to our current scale.

If you want to learn about the intersection of technology, innovation, and good old-fashioned teamwork, we might be a good fit for you. Wherever you start in the company, our hope is that is a launching point to higher achievement. At Thrift Books, your success is up to you.

Primary Responsibilities

• Support safe, efficient, and data-driven operations through analytics, reporting, and automation support.
• Build and maintain dashboards and visualizations in Mode and Power BI.
• Analyze large datasets to identify operational insights and solve business problems.
• Serve as the first responder for automation equipment downtime and escalate issues as needed.
• Partner with stakeholders and data engineers to improve reporting, KPIs, and data assets.
• Troubleshoot reporting, data, and automation issues to improve operational reliability.
• Maintain forecasting files, SOP documentation, and operational reporting processes.

• Supporting warehouse automation and fulfillment operations.
• Providing ad hoc SQL analysis and operational insights.
• Developing KPIs and analytical models for operations and logistics performance.
• Collaborating cross-functionally with operations, analytics, engineering, and leadership teams.
• Supporting carrier RFP processes and operational improvement initiatives.

$80,000 - $90,000/yr. This range reflects the good-faith hiring base salary range for this position. however, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training.

• Competitive compensation package
• Earn Paid Time Off at Accrual Rate of 15-days per year
• Six Paid Holidays per calendar year
• Medical & Vision Insurance
• 401k match program
• Professional development & growth opportunities
• Work with nice, fun people
• FREE BOOKS

Thrift Books is unable to provide employment visa sponsorship at this time. Applicants must be legally authorized to work in the United States.. All candidates must be willing to authorize a pre-employment background check. All applicants agree to Thrift Books' Privacy Notice for Employment-Related Personal Data:

Thrift Books is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment where all applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by applicable law.

• Bachelor’s degree Industrial Engineering (preferred) and 2+ years of experience in Analytics, Supply Chain, Finance, Statistics, or Process Engineering
• Advanced SQL skills.
• Experience with BI tools such as Excel, Python, Tableau, Looker, Mode, or Power BI
• Strong analytical and problem-solving skills.
• Excellent communication skills with the ability to present findings to leadership.
• Ability to thrive in a fast-paced operational environment.
• Willingness to travel up to 25-40% as needed.

• Experience with Snowflake and dbt.
• Experience supporting e-commerce, fulfillment, or warehouse operations.
• Hands-on mindset with comfort working in warehouse and production environments

This is a hybrid role with flexibility to work remotely and onsite at one of our five Processing Centers. Candidates must be within commuting distance of Atlanta GA, Baltimore MD, Chicago IL, Dallas TX or Phoenix AZ.