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Sr. Technical Architect
Job in
Chicago, Cook County, Illinois, 60601, USA
Listed on 2026-06-04
Listing for:
TechDigital Group
Full Time
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
IT Consultant, Cloud Computing, IT Support, Systems Engineer
Job Description & How to Apply Below
Top 3 Must Have's:
Experience:
- 10 to 15 years
- Candidate should have at least 8 years of experience in supporting Veeva Vault applications preferably VAULT QUALITY DOCS.
- Prefer candidates who are certified in Veeva Vault Administration.
- Experience in Veeva Vault RIM and lifecycle domain will be an added advantage.
- Candidate should have good knowledge on the ITIL support process.
- Should have good communication skills.
Job Description:
- Provide L2/L3 support for Veeva Vault RIM application.
- L2 support will mainly include handling the end user issues in Veeva and L3 will include Veeva administration and configuration.
- Handle configuration change requests on life cycles, workflows, security settings, objects, document types/subtypes etc.
- Work with the vendor for any major issues/bugs in the application.
- Coordinate with vendor for Veeva product releases.
- Should understand the integrations well and work with the integrated teams for any issues.
- Since it is a 24/7 project, candidate should be flexible to work in shifts.
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