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Customer Success Engineer
Job in
Chicago, Cook County, Illinois, 60601, USA
Listed on 2026-06-04
Listing for:
Akeyless Security
Full Time
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
Cybersecurity, Systems Engineer
Job Description & How to Apply Below
Customer Success Engineer - US
Location:
USA - 100% remote.
Akeyless Security delivers a cloud-native SaaS platform that integrates Vaultless Secrets Management with Certificate Lifecycle Management, Next‑Gen Privileged Access Management (Secure Remote Access), and Encryption Key Management to manage the lifecycle of all machine identities and secrets across all environments. Trusted by Fortune 100 companies and industry leaders, Akeyless is redefining identity security for the modern enterprise, delivering the world’s first unified Secrets & Machine Identity platform designed to prevent the #1 cause of breaches – compromised identities and secrets.
Responsibilities- Deliver a smooth and successful onboarding experience to our new customers.
- Provide thought leadership and support for the best customer experience.
- Accelerate adoption and expansion of the Akeyless platform within our install base.
- Provide customer support at times outside of normal business hours.
- Learn our customers’ business and challenges and develop best‑of‑breed solutions to address them.
- Create added value for the customer as a trusted advisor.
- 3+ years of experience in a technical customer‑facing support role, such as Technical Account Manager, Customer Success Engineer, Professional Services, or a similar position.
- Proven experience working with Kubernetes, Docker, Linux – must.
- Proven experience working with one or more CSPs (AWS, Azure, GCP) – must.
- Past experience that combines sales orientation and technical skill set.
- Exceptional communication skills.
- Knowledge in CI/CD, IaC, and Config‑Management tools.
- Experience working in the Cyber Security or Dev Ops domains.
- Security knowledge domains:
Identity Management (IDM), Identity Providers (e.g. Okta, Ping), Certificate Management (CMS), Public Key Infrastructure (PKI), Encryption Key Management System (KMS), Privileged Access Management (PAM), Hardware Security Modules (HSM), and Zero‑Trust Access (ZTA). - Experience in scripting/programming.
Base salary: $140K-$160K. In addition: commission, company stock options, and benefits.
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