Senior Director of Global Network Infrastructure

* Serve as the executive voice for network infrastructure, presenting to C-suite leadership and board members on strategy, investments, and business impact
* Partner with business unit leaders to understand requirements and translate them into network infrastructure capabilities
* Drive cross-functional collaboration with Security, Applications, Cloud Services, and Business Continuity teams
* Representing IT infrastructure in enterprise risk management discussions and business continuity planning
* Champion digital workplace initiatives that depend on robust network connectivity
* Direct network operations across 80+ countries, ensuring 99.99% availability for mission-critical business services
* Oversee incident management, problem resolution, and major incident response for global network infrastructure
* Establish and monitor SLAs for network services, holding teams accountable for performance commitments
* Drive continuous improvement in operational efficiency, MTTR reduction, and proactive issue prevention
* Ensure compliance with regulatory requirements, industry standards, and corporate policies globally
* Lead global network architecture team (Internal and MSP) in designing resilient, scalable solutions for data centers, cloud environments, and office locations
* Oversee WAN/LAN architecture, SD-WAN strategy, cloud networking (Azure, AWS, GCP), and hybrid connectivity solutions
* Direct network security architecture including firewalls, segmentation, zero-trust implementation, and threat prevention
* Guide technology selection and standardization decisions for routing, switching, wireless, and network services platforms
* Ensure architectural alignment with cybersecurity frameworks and data protection requirements
* Mentor and develop senior leaders including the      Director of Cloud Network Operations and other direct reports
* Provide coaching, performance feedback, and growth opportunities to build bench strength
* Delegate strategically while maintaining appropriate oversight and escalation paths
* Encourage cross-functional collaboration and knowledge sharing across infrastructure teams
* Model executive leadership behaviors and JLL cultural values
* Bachelor’s degree in computer science, Information Technology, or related field required;
Master's degree strongly preferred
* 15+ years of progressive IT infrastructure experience with at least 10 years in network architecture and operations
* 8+ years in senior leadership roles managing large global teams and complex network environments
* 5+ years of executive-level experience with C-suite interaction and board-level presentations
* Proven track record leading enterprise-wide network transformation initiatives
* Deep expertise in enterprise network architecture: routing protocols (BGP, OSPF), switching (802.1Q, VPC, MC-LAG), data center fabrics (Spine-Leaf, VXLAN)
* Extensive knowledge of cloud networking across AWS (VPC, Transit Gateway, Direct Connect), Azure (VNet, Express Route, Virtual WAN), and GCP
* Strong understanding of SD-WAN technologies, overlay networks, and application-aware routing
* Comprehensive knowledge of network security: firewalls, IPS/IDS, network segmentation, zero-trust architecture
* Experience with network automation and infrastructure-as-code (Terraform, Ansible, Python)
* Familiarity with observability platforms (Datadog, Thousand Eyes, Cloud Watch) and ITSM frameworks (ITIL)
* Strategic thinking with ability to translate business needs into technical solutions
* Exceptional communication skills with ability to influence at all organizational levels
* Strong financial acumen and budget management experience
* Proven change management capabilities in complex global organizations
* Executive presence and credibility with senior stakeholders
* Cross-cultural awareness and experience leading geographically distributed teams
* Understanding of commercial real estate industry and business drivers (preferred)
* Experience managing P&L responsibility and optimizing infrastructure TCO
* Ability to build compelling business cases linking technology investments to business outcomes
* Track record of successful vendor negotiations and contract…