Infrastructure Service Delivery Analyst-Nutanix

Infra Svc Del Analyst page is loaded## Infra Svc Del Analyst locations:
IL - Waukegan:
IL - Chicago:
TX - Richardson time type:
Full time posted on:
Posted 12 Days Agojob requisition :
R0045908

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.# #
** Job Summary**### This position is responsible for handling 24x7 operations infrastructure support services of all non-production and production environments in the area of responsibility. Handling the use of analytics to improve service, availability, and customer interactions; handling incident resolution and issues escalated by vendors; transitioning knowledge from design / build teams. Handling operational vendor performance management.###
** Required

Job Qualifications:

** Bachelor degree and 2 years in Information Technology OR Technical Certification and/or College Courses and 4 year Information Technology experience OR 6 years Information Technology experience.
Knowledge of ITIL v3 framework    Knowledge of ITSM systems    Knowledge of all Infrastructure technologies, including monitoring and event management technologies    

Experience with UC/Collaboration and Executive Support, including mobile devices (laptops, tablets, handheld)    

Experience with Broadcom VCF SAN and Nutanix AHV hyperconverged platforms.

Experience with migration, automation, CICD, Scripting, Storage, Middleware, including Server, OS, Virtualization, and Container technologies.

Experience with Network, Voice, Call Center and Network (data and voice) technologies    Supplier management    Infrastructure hardware support and engineering experience of Dell, HP, or Cisco technologies.
Continuous improvement    Incident management    Knowledge of required technologies (incl 3rd party solutions)    Problem Management / RCA    Customer service oriented    Adaptability and ability to introduce / manage change    Drive conflict management in high pressure situations    Performance / metrics-driven decision making    
** Preferred

Job Qualifications:

** Bachelor degree in relevant field (IT, Engineering) or equivalent career experience    ITSM/CMDB application experience with Service Now  Oral/written communication skills  Microsoft Suite of products  Broadcom VMware VCF and SRM experience  Nutanix AHV, DR and Prism Central experience –
** 2 years
** Kubernetes and Ansible experience  Aria operations experience  Cisco UCS and Intersight Platform administration  HPE One View and Synergy platform administration  Dell Open Manage Enterprise and iDRAC  Dev Ops tools experience with Git Hub, and other applications  Power Shell and other scripting language experience  Migration Experience### ###
** Pay Transparency Statement:
** At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  

Learn more about our benefit offerings by visiting .The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.## HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.# #
** Base Pay Range**$61,500.00 - $Exact…