Endpoint Support Specialist | Chicago
Job in
Chicago, Cook County, Illinois, 60684, USA
Listed on 2026-06-05
Listing for:
TEKsystems
Full Time
position Listed on 2026-06-05
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Our customer is seeking an eager-to-learn Endpoint Support Specialist to join their team in Chicago. This role is crucial for providing direct, in-person technical support to our users at our "solution cafe" and ensuring smooth IT operations. While the daily volume is low, this position offers significant opportunity for growth into higher-level engineering tasks for a motivated individual.
Key Responsibilities:
- Provide hands-on, in-person technical support to end-users at the solution cafe, addressing a variety of hardware and software issues.
- Troubleshoot and resolve Tier 2/3 hardware, software, and operating system problems.
- Manage and resolve IT tickets that require physical intervention or on-site support.
- Assist with device deployments using Intune and Autopilot, following established processes.
- Support a predominantly Lenovo Windows environment (99%), with occasional support for Mac devices.
- Provide support for the Office 365 environment.
- Maintain a professional and presentable demeanor, as the office is occasionally used by executive leadership.
Required
Skills & Experience:
- 2-3 years of experience in a corporate IT support or help desk environment.
- Strong troubleshooting skills across hardware, software, and various operating systems.
- Experience supporting Microsoft Office 365.
- Demonstrated ability to learn new applications and technologies quickly.
- Excellent interpersonal and communication skills, with a customer-service oriented approach.
- A proactive attitude, eagerness to learn, and a desire for professional growth.
Desired Skills (for long-term growth):
- Familiarity with Intune and Autopilot beyond basic deployment processes.
- Interest in developing skills in IT engineering areas such as packaging, Power Shell scripting, and Azure.
- Experience with conference room systems (e.g., Crestron, Neat) is a plus.
Skills
Technical support, O365, Windows 11, Autopilot, In Tune
Job Type & Location
This is a Contract position based out of Chicago, IL.
Pay and Benefits
The pay range for this position is $30.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Chicago,IL.
Final date to receive applications
This position is anticipated to close on Jun 16, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale,…
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