Senior IT Support Engineer

About Us

Beast Industries is a multifaceted media and entertainment company founded by Jimmy Donaldson, popularly known as MrBeast, the most watched person in the world. Renowned for revolutionizing digital content creation, Beast Industries encompasses a diverse portfolio of ventures that extend far beyond its origins on You Tube. With a mission to entertain, inspire, and create significant social impact, Beast Industries operates across various domains including digital media, philanthropy, consumer products, and innovative business initiatives.

At Beast Industries, we believe in the transformative power of digital media and its potential to entertain, educate, and effect positive change.

Our commitment to innovation, creativity, and philanthropy drives us to explore new frontiers, create unforgettable experiences, and build a legacy that inspires future generations.

Location: Chicago, IL (Feastables Office) | On-site 4 days per week, Fridays remote.

Build and scale identity systems while serving as the technology backbone for Feastables.
Role Overview

The Beast Industries IT team supports a fast-moving business environment where technology is expected to be reliable, secure, and scalable. This role combines identity and access management ownership, IT project execution, on-site support, and executive-facing technology partnership for the Feastables organization.

Most of your time will focus on identity and access management initiatives across the company, with Okta serving as the primary area of ownership. You will also support the Chicago office, partner with the broader IT organization on infrastructure and security initiatives, and provide high-touch support for Feastables leadership when needed.
The Role

As Senior IT Support Engineer, you will own identity and access management operations and projects across the organization while serving as the primary IT presence for the Feastables Chicago office. The position is accountable for Okta administration, access lifecycle management, application onboarding, and identity-related security initiatives.

In addition to IAM ownership, this role serves as the local technology lead for Feastables, ensuring reliable office operations, responsive user support, and trusted executive technology support. Success requires strong technical execution, operational discipline, and the ability to move between strategic project work and real-time support needs.
What You'll Do

• Own Okta administration, including SSO configuration, SCIM provisioning, MFA policies, lifecycle management, group design, role management, and authentication troubleshooting.
• Drive joiner, mover, and leaver workflows, including process design, automation, and continuous improvement.
• Lead application onboarding efforts, including SSO and SCIM integrations, vendor coordination, testing, documentation, and deployment.
• Conduct access reviews and identify stale accounts, excessive permissions, and orphaned entitlements.
• Manage group and entitlement structures across Okta, Google Workspace, and connected applications.
• Partner with Security on identity-related initiatives including conditional access, device trust, MFA enforcement, and privileged access controls.
• Execute IT projects including endpoint rollouts, security tooling deployments, network changes, and hardware refreshes.
• Coordinate with vendors, service providers, and technology partners to support project execution and operational needs.
• Build and maintain runbooks, operational documentation, and audit-ready records.
• Use AI tools to accelerate documentation, troubleshooting, scripting, access analysis, and workflow automation.
• Build small internal tools and automations when they improve efficiency or reduce manual work.
• Support the Chicago office by maintaining conference room technology, Wi-Fi reliability, badge systems, printers, guest networking, and workplace technology infrastructure.
• Manage the local support queue and resolve endpoint, identity, collaboration, and productivity issues across Mac and Windows environments.
• Provision, deploy, recover, and manage hardware throughout the employee lifecycle.
• Respond to meeting room, AV, and collaboration…