Senior Quality Assurance Specialist; Manual

We’re partnering with a global hospitality organization looking for a highly motivated Manual QA Tester to support enterprise-level applications and integrations across a fast-paced technology environment.

This role is ideal for someone who is naturally curious, highly resourceful, and confident working independently while collaborating closely with cross-functional teams. We’re looking for someone who asks the right questions, thinks critically, and takes ownership of the testing process.

• Review business requirements and identify testing scope
• Create and execute manual test cases, test plans, and scripts
• Validate system integrations and data flow across applications
• Perform smoke, regression, functional, and UAT testing
• Identify, document, and communicate defects and risks clearly
• Partner with developers, business teams, and project managers throughout the SDLC
• Support QA process improvements and testing best practices
• Troubleshoot issues proactively and elevate appropriately

• 5+ years of hands‑on Manual QA testing experience
• Strong understanding of QA methodologies and SDLC processes
• Experience testing APIs, integrations, and messaging systems
• Exposure to Kafka or event‑driven architecture environments required
• Excellent analytical, troubleshooting, and communication skills
• Ability to manage multiple priorities in a fast‑paced environment
• Experience with Jira, Confluence, Zephyr, or similar QA tools preferred
• Hospitality industry experience is a plus, but not required

This is an exciting opportunity to join a globally recognized organization where your work will directly impact large‑scale customer and operational platforms.

MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.