Business Analyst

# Business Analyst###### Chicago, IL###### Product#### About Goose Goose is building the operating system for multi-service pet care businesses — boarding, daycare, grooming, and training. Our platform streamlines operations, enhances the customer experience, and drives revenue growth. Headquartered in Chicago, we blend modern technology with industry know-how to serve an essential but historically underserved  February 2025, we raised a $13.4M seed round from B Capital, First Round Capital, The 81 Collection, Imaginary Ventures, and Box Group.

We're growing quickly and looking for a Business Analyst to help our customers get the data they need out of Goose.

Apply now#### What you'll do
* Work directly with customers — operators, owners, and their accountants — to understand the reporting questions they're trying to answer
* Translate those questions into clear requirements by combining customer needs with a deep understanding of the Goose data model
* Build dashboards and visualizations in Omni that answer those questions in a way customers can actually use day-to-day
* Write SQL to explore the data, validate your work, and back up your visualizations
* Partner closely with the product teams that own the schema and data layer to surface gaps, inconsistencies, or new instrumentation needs
* Maintain and iterate on existing customer-facing reports as the data model and Goose's product evolve#### What we're looking for
* 2+ years in a business analyst, data analyst, or analytics-adjacent role
* Strong SQL — you can write joins, window functions, and aggregations
* Experience building dashboards in a modern BI tool
* Comfort talking to non-technical stakeholders — including customers — and translating their questions into analyses
* A track record of learning a product's data model deeply enough to know what's measurable and what isn't
* Strong attention to detail and the instinct to double-check your numbers before they go out#### Bonus points
* Experience with Omni specifically
* Background in vertical SaaS, pet services, or other multi-location operations businesses
* Exposure to embedded payments data or operational/billing systems#### What we offer
* Competitive salary & meaningful equity
* Health, Dental, and Vision Insurance: 85% coverage for employees, 60% coverage for dependents
* Unlimited PTO (vacation, sick, personal, plus 5 company holidays)
* Opportunities for professional development and growth
* Collaborative and inclusive work environment
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