AI Acceleration Business Development, WW GTM & Business Development, Connect

Role Overview

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end‑to‑end go‑to‑market strategy for their technology domains, providing business and technical expertise to help customers succeed. The Business Development Specialist, AI Acceleration – Amazon Connect drives the adoption of Amazon Connect’s generative and agentic AI capabilities across global markets, leading the development and execution of AI‑focused go‑to‑market strategies and orchestrating cross‑functional alignment between AWS field teams and internal stakeholders to accelerate customer adoption and revenue growth.

• Develop data‑driven GTM strategies and frameworks that identify customer segments, market opportunities, and AI adoption pathways specific to Amazon Connect’s generative and agentic AI capabilities.
• Create and execute scalable AI‑focused GTM campaigns with measurable goals, timelines, and success metrics— including sales plays, field enablement programs, and industry‑specific use cases tied to Connect’s 2026 growth objectives.
• Drive alignment across diverse stakeholders including sales executives, product teams, and marketing to ensure coordinated execution of Connect’s AI go‑to‑market strategy across global markets.
• Build strategic relationships with C‑suite executives and business leaders to position Amazon Connect’s AI capabilities as a transformational solution for enterprise customer experience modernization.
• Analyze market dynamics, competitive positioning (including emerging agentic AI entrants and hyperscalers), and customer needs to inform strategic recommendations and multi‑year planning for Connect.
• Lead cross‑functional initiatives that improve Amazon Connect’s GTM capabilities, operational excellence, and business rhythms—including field enablement, pipeline development, and adoption acceleration programs.

• 5+ years of working with Core Cloud Technology Services, including but not limited to Compute, Edge, Hybrid, Security, and/or Networking.
• 5+ years of working with Business Application Technologies, including but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services.
• 5+ years of Go‑to‑Market, Business Development, Sales, or Consulting experience.
• Bachelor’s degree.
• Experience developing strategies that influence leadership decisions at the organizational level.

• Experience interpreting data and making business recommendations.
• MBA.
• Experience selling cloud solutions at a software company or equivalent.

The base salary range for this position varies by location:
USA, IL, Chicago –  –  USD annually
; USA, MA, Boston –  –  USD annually
; USA, NY, New York –  –  USD annually
; USA, WA, Seattle –  –  USD annually
. The Amazon package includes sign‑on payments and restricted stock units; additional benefits include comprehensive health insurance, 401(k) matching, paid time off, and parental leave. Learn more at (Use the "Apply for this Job" box below)..

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation during the application and hiring process, please visit .

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