Project Manager - Agile Delivery

Company Summary

is a leading eCommerce platform offering nearly 12 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue and we're just getting started!

Primary Function

The Project Manager - Agile Delivery is part of Zoro's PMO team and works closely with business owners, engineers, and product leaders to plan and deliver valuable initiatives. This role may serve as Scrum Master for an agile delivery team or as project manager for an initiative or Zoro Technology Request (ZTR) with a defined scope and end. In both cases, they are responsible for planning, execution, and successful delivery of outcomes.

The Project Manager is a collaborative professional who leads without authority, ensuring successful delivery of project backlogs, release planning, and continuous improvement using industry-standard Agile and Lean practices.

Duties and Responsibilities

* Provides overall leadership and support to delivery teams or project initiatives; acts as front-line contact for activities, issues, and risks.

* Facilitates agile ceremonies and ensures healthy backlog management.

* Assists in roadmap delivery by partnering with Product Owners and engineering.

* Monitors, documents, and communicates project status; anticipates and resolves issues or escalates appropriately.

* Fosters transparency and communication across teams and stakeholders.

* Identifies and removes blockers to delivery progress.

* Ensures alignment with business objectives and value delivery.

* Administers projects in Jira and maintains effective documentation.

* Partners with teammates on the Project Management Operations team to iterate and implement lean processes and standards applicable to all Zoro delivery teams.

Qualifications

* Bachelor's degree in Information Systems, Computer Science, Business, or related field (Master's preferred).

* 4+ years of project/product delivery experience in Agile environments.

* Strong knowledge of Agile delivery methodologies, SDLC, and project management concepts.

* Agile certification required (CSM, CSPO, PMI-ACP, or equivalent).

* Advanced experience with Jira, Confluence, and Microsoft Office Suite.

* Excellent communication, facilitation, and interpersonal skills.

* Familiarity with leveraging AI-powered tools (e.g., for documentation, analysis, or workflow optimization) to enhance team efficiency and delivery outcomes preferred.

* PMP certification preferred.

Total Rewards

Zoro's total compensation plan includes our Zoro Incentive Plan (ZIP) that is designed to foster and reward our team members for strong performance. Total compensation will be highly competitive.

In addition to competitive compensation, Zoro offers comprehensive benefits and perks including:

* Medical, dental, vision, and life insurance plans with coverage starting on day one of employment

* Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. We also support growing your family through access to adoption assistance program

* 6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing

* At least 18 paid time off days annually for full-time employees and 6 company holidays per year

* 6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required

* Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools

* Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations

* Employee discounts and admission to various civic and cultural institutions around Chicago

* Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views

For additional information and details regarding our benefits and our parent company, W. W. Grainger, please click on the link here.

The pay range provided is not a guarantee of compensation. The range listed reflects the expected base pay for this position at the time of posting, based on the role's job grade. Actual compensation may vary depending on factors such as location, relevant experience and individual qualifications.

Illinois

$71,800—$119,600 USD

Our Culture

Zoro was founded in 2011 with a simple idea: make it easy for businesses to get the tools, parts, and supplies they need to keep things running. We've grown by staying curious, moving quickly, and solving everyday challenges in smart, practical ways. Backed by W.W. Grainger and inspired by our endless assortment business model, we're on a clear path toward our next big milestone: $2 billion in revenue-and beyond.

At Zoro, we don't just follow a playbook-we help build it.…