Product Commercialization Consultant

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Reporting

Location:

Chicago - 345 North Morgan

$,000

Workplace Type:
Hybrid

REPORTING TO:
Promotional Product Sourcing Lead

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With more than 1,400 employees across 28 countries., we offer an impressive range of solutions – from inspiration and innovation to category management and delivery.

Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas.

Most importantly, we're a place where you can achieve great things, and be recognized as the best.

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves henticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.

tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at

The Client Liaison (Product) plays a critical role at the front of the product lifecycle, ensuring client needs are translated into clear, actionable product opportunities before execution begins. This role sits at the heart of the business, connecting client teams, creative, and the global product function to ensure every brief is aligned, commercially sound, and ready to move through the intake process.

You will shape and refine client requests, challenging and improving them to maximize value and alignment with supply chain capability, while ensuring the right inputs are defined early. Working within a structured briefing and intake process, you will help bring clarity, consistency, and discipline to how opportunities are assessed and progressed.

Operating in a fast-paced, cross-functional environment, you will play a key role in improving the quality of incoming work, enabling teams to execute more effectively and at speed.

This role is ideal for someone who enjoys influencing outcomes, improving ideas, and contributing to stronger commercial results, without owning delivery execution, while building strong relationships across teams and supporting business growth.

• Client Brief Translation & Structuring
  Translate client requests into clear, structured briefs ready for product and supply chain teams
• Intake & Brief Alignment Ownership
  Ensure all key inputs are defined early, including budget, volume, timelines, and product requirements
• Early Feasibility & Requirement Validation
  Work within the intake process to ensure requests are aligned to supply chain capability and constraints
• Opportunity Shaping & Commercial Input
  Challenge and refine client requests to improve feasibility, cost alignment, and overall commercial value
• Cross-functional Brief Alignment
  Align client, creative, product, and supply chain teams to ensure clarity before execution begins
• Pipeline Visibility & Prioritisation
  Maintain visibility of incoming opportunities and support prioritization based on value, complexity, and timelines
• Supply Chain Input into Client Discussions
  Provide informed input during client interactions, ensuring product and supply chain considerations are clearly represented
• Collaboration with Creative & Strategy Teams
  Support the development of product concepts by ensuring alignment between creative direction and supply chain capability
• Packaging & Compliance Awareness
  Ensure packaging requirements and market-specific considerations are identified early and aligned with relevant specialists
• Risk Identification (Pre-Execution)
  Identify potential risks in client requests and ensure these are addressed early through the intake process
• Stakeholder Communication & Alignment
  Maintain clear communication with account teams and internal stakeholders to…