Senior Engineer

Senior Engineer, Modern Workplace

Job Description

Midwest Vision Partners is looking for a Senior Engineer, Modern Workplace to own the endpoint and identity engineering that enables 1,500 employees and 140+ physicians across 70+ locations to deliver patient care. In this role, you will have the opportunity to build operational discipline, close meaningful technical gaps, and shape how a growing healthcare organization experiences IT.

The expected on-site cadence is two to three days per week at MVP's Resource Center in downtown Chicago.

WHAT YOU WILL BE WORKING ON:

* Own endpoint engineering and lifecycle across Windows and mobile platforms, partnering with hardware procurement and field services partners on asset handling, staging, and distribution

* Administer and mature MVP's Modern Workplace stack - including cloud identity, on-premises directory services, and mobile device management

* Lead identity and access operations including SSO integration, MFA enforcement, directory provisioning, and lifecycle automation

* Own and document the full PC, laptop, and tablet lifecycle - from onboarding and distribution through offboarding, reclamation, and refurbishment

* Design and maintain mobile device management configuration and onboarding processes for iOS and Android fleet expansion

* Operate as the day-to-day technical point of contact with MVP's managed services and hardware procurement partners on endpoint and identity work

* Triage tier-1 endpoint security events and coordinate with the managed services partner on escalations

* Partner with the Director on end-user support experience improvements and self-service portal rollout

* Maintain operational discipline through documented runbooks, change management participation, and measurable service metrics

* Accept and assist with escalations from the managed services partner and internal resources in areas outside your primary domain - including networking, logistics, and software management - as team size requires

* Travel to clinic and surgery center locations as needed to perform hands-on work or coordinate with vendors on-site

WHAT WILL MAKE YOU AWESOME:

* A genuine engineering mindset paired with the discipline to document what you build

* Genuine curiosity and a bias toward solving problems with available resources and in collaboration with peers - balanced by disciplined change management practices and a commitment to documenting what you build before you move to the next thing

* Comfort operating as the day-to-day technical point of contact in a multi-vendor environment without slipping into ticket-taker mode

* A bias toward automating repetitive work

* Calm execution discipline in a PE-backed environment that moves quickly

* Interest in shaping how a growing workforce experiences IT as a service, not a help desk

* Comfort with broad-based IT work and willingness to ramp up outside your primary domain when the team needs it

WHAT YOU KNOW:

To be successful in this role you will have the following experience or knowledge:

* 4 to 6 years of experience in IT engineering with demonstrated depth in endpoint and identity platforms

* Hands-on experience with cloud identity and endpoint management platforms - including MDM policy management, conditional access, SSO/SAML configuration, and on-premises directory administration

* Working knowledge of Google Workspace administration

* Experience with identity lifecycle automation - directory provisioning from HRIS systems, SCIM configuration, and scripted lifecycle workflows

* Track record contributing to technical projects in environments with managed services providers, field services, and hardware procurement partners

* Familiarity with endpoint security tooling and EDR triage at the operational level

* Comfort with ITSM platforms and ITIL operational practices

* Networking fundamentals; experience with enterprise-grade managed switching and wireless platforms a plus

* Healthcare or regulated-environment exposure preferred; HIPAA awareness expected

COMPENSATION & BENEFITS

Salary Range: $105,000 - $118,000 annually

The base range for this role is shown above. It is not typical for a candidate to be hired close to or at the maximum of the pay range. Base pay depends on individualized factors including experience, qualifications, job-related knowledge and skills.

MVP offers competitive benefits and perks including:

* Medical benefits

* Dental benefits

* Vision and optical benefits

* 401(k) retirement plan with company match

* Flexible spending accounts

* Employee assistance program

* Seven (7) company paid holidays

* Paid time off

* Paid parental leave

* Paid sick leave

* Supplemental benefits including life, disability, AD&D, accident, critical illness benefits and more

ABOUT MIDWEST VISION PARTNERS

Vision is a precious gift. Midwest Vision Partners (MVP) is focused on improving and preserving it for as many patients as possible by cultivating a network of world-class ophthalmologists and optometrists who provide exceptional, patient-centered care.…