Technical Project Manager

Responsibilities

• Project Delivery: Ensure end-to-end delivery of technical projects including requirements gathering, milestone planning, technical solutioning, documentation, execution, and final delivery.
• Client-facing Lead: Act as the main point of contact for client-facing technical projects, helping to set expectations around scope and timeline and re-prioritizing as needed.
• Cross-functional Leadership: Collaborate across internal teams (Engineering, Content, Ops/Dev Ops, Deployment, etc.) and client teams to coordinate seamless execution.
• Risk & Issue Management: Identify risks early, create mitigation strategies, and resolve project roadblocks with minimal impact.
• Stakeholder Engagement: Maintain transparent communication with internal and external stakeholders, keeping them informed of progress and challenges.
• Tooling & Reporting: Leverage Jira, Confluence, and Asana project dashboards to provide project visibility and performance tracking.
• Process Improvement: Identify and implement improvements in project delivery processes to drive continuous improvement and scalability.

• Leadership: Able to influence and motivate diverse teams to achieve shared outcomes.
• Problem Solving: Proactively addresses project barriers and adapts to changing conditions.
• Organizational Agility: Balances multiple priorities effectively in a fast-paced, matrixed environment.
• Detail Orientation: Tracks intricate project dependencies and timelines.
• Communication: Presents complex technical updates in clear, business-relevant terms.

• Required: 5+ years of experience in project or program management, with technical or digital project experience.
• Technical background or understanding of software engineering, infrastructure, and software deployment practices.
• Strong experience with Agile methodologies.
• Strong experience with Jira, Confluence, and other Agile project tools.
• Proven ability to manage distributed and cross-functional teams.
• Preferred: Experience in QSR, digital signage, or retail technology industries.
• Familiarity with Content Management platforms.
• Experience with API-based software integrations.

• Full Salary Range: $105,600/year (minimum), $112,800/year (midpoint), $120,000 (maximum).

Pay is based on relevant experience, skills, education, internal equity, and market data. Well-qualified candidates can generally expect offers around the midpoint. Candidates who meet the minimum qualifications but have more limited directly relevant experience for this specific role are typically placed nearer the minimum, while highly experienced candidates with strong role alignment may be placed closer to the maximum.

• Annual market competitive bonus program.
• Thrive Program includes flexible work options.
• Dedicated time to prioritize health and well‑being (virtual yoga or meditation sessions).
• Global Wellness paid day off to recharge.
• Give Back Day to allow crew members to make an impact in the community.

Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).