Project Manager, Technology & Product

Description

Reports to:

Sr. Director, PMO

Crain Communications runs a wide portfolio of technology and product initiatives across a complex, multi-brand organization. Keeping that work moving requires more than tracking tasks and updating timelines. It requires someone who can think critically about a problem, ask the right questions, connect the dots across teams, and bring structure and accountability to work that touches nearly every part of the business.

That's what this role is. Sitting within the Technology & Product organization, the Project Manager will serve as the connective tissue between our tech and product teams and the broader business, managing cross-functional initiatives that span Editorial, Sales, Events, Finance, Marketing, HR, and Enterprise AI. This person brings the organizational rigor of a strong project manager and the analytical instincts of a business analyst;

someone who can run a project and also help a team think through what they're actually trying to solve.

Key responsibilities:

* Manage cross-functional projects from initiation through delivery, keeping work on track, stakeholders informed, and teams accountable

* Partner with department leaders to understand business needs, define scope, and translate requirements into clear, executable project plans

* Apply critical thinking and BA instincts to identify gaps, surface risks, and help teams work through ambiguity before it becomes a problem

* Build and maintain project timelines, resource plans, and communications that give stakeholders a clear, honest picture of where things stand

* Manage dependencies across concurrent projects, anticipating conflicts and resolving them proactively

* Leverage AI tools to document meetings, capture decisions, and improve productivity across the projects they manage

* Support the PMO in developing and refining project management practices and standards

* Utilize information from multiple stakeholders to provide recommendations, identify tradeoffs, and support informed decision-making.

Experience:

* 5+ years of project management experience, ideally in a technology, product, or media environment

* Experience working with cross-functional teams spanning technical and non-technical stakeholders

* Familiarity with project management tools and methodologies (Smartsheet, Jira, Asana, or similar; Agile, Waterfall, or hybrid)

* Hands-on experience using AI tools such as Claude Enterprise and AI meeting note takers (Fireflies.ai or similar) to document work and improve team productivity

* Background in business analysis or requirements gathering is a strong plus

* Experience in a multi-brand or multi-business-unit organization is a plus

Skills:

Technical

* Project management tools (Smartsheet, Jira, Asana, or similar)

* Business requirements gathering and documentation

* Working knowledge of enterprise software, SaaS platforms, and system integrations

* AI productivity tools including Claude Enterprise and Fireflies.ai or similar

Soft skills

* Critical thinking and structured problem solving

* Strong interpersonal skills; you build relationships easily and hold people accountable without burning bridges

* Clear written and verbal communication across all levels of an organization

* Adaptable and comfortable with ambiguity

About Crain Communications:

Crain Communications is a leading business news and information company with a portfolio of 24 media brands that provide indispensable coverage and data for professionals globally and across sectors, including advertising, automotive, finance, healthcare, staffing, and workforce solutions. Many of Crain's brands are the most influential media properties in the industries and communities they serve, including Ad Age, Automotive News, Pensions & Investments, Modern Healthcare, Staffing Industry Analysts, as well as Crain's regional business brands.

For more than a century, our dedication to deep sector expertise and journalistic integrity has enabled us to provide trusted insights across all our platforms, empowering today's business leaders to make industry-shaping decisions. To learn more about Crain Communications, visit

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