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Senior Technical Support Engineer: Escalations & Solutions
Job in
Chicago, Cook County, Illinois, 60601, USA
Listed on 2026-06-08
Listing for:
Axonius
Full Time
position Listed on 2026-06-08
Job specializations:
-
IT/Tech
IT Support, Technical Support, Cybersecurity, Network Security
Job Description & How to Apply Below
Join Axonius as a Technical Support Engineer to provide global technical assistance and ensure customer success. You'll manage the lifecycle of support tickets, author knowledge-base articles, and analyze patterns to enhance support processes.
Ideal candidates will have 3+ years in technical support, strong networking skills, and experience with APIs and Linux environments. The annual salary ranges from $90,000 to $110,000 USD, with bonuses and stock options available.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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