Senior Product Manager​/Chicago​/Hybrid

Position: Senior Product Manager / Chicago / Hybrid
$170000 - $190000

Join a leading B2B digital commerce organization as a Senior Product Manager working on customer onboarding and customer data platforms that power enterprise-scale operations. This full-time role focuses on building and scaling modern customer information systems across web, API, and backend technologies. You'll be part of a division driving transformation of how customers register, onboard, and interact with core digital products.

This is a high-impact role where you'll own product strategy for customer onboarding and lifecycle management in a complex enterprise environment. The team is reimagining how customer accounts are created and managed at scale, and they're looking for someone who can lead discovery, make strategic tradeoffs, and deliver measurable business outcomes. You'll have the opportunity to work closely with UX, engineering, data, and business stakeholders while building products that directly improve customer experience and operational efficiency.

** Required Skills & Experience*
* + 7+ years of product management experience with direct ownership of product strategy and outcomes

+ Experience building customer-facing B2B products

+ Strong background in customer onboarding, registration, or lifecycle workflows

+ Experience working with APIs, data systems, and backend platform integrations Proven ability to drive measurable business outcomes such as conversion, activation, or retention

+ Experience partnering cross-functionally across engineering, UX, and business stakeholders

** Desired Skills & Experience*
* +

Experience with CRM platforms or customer data systems

+ Background in ecommerce or high-scale digital platforms

+ Experience working in complex enterprise environments

+ Strong product discovery and prioritization skills

+ Ability to evaluate technical tradeoffs and system design decisions

** What You Will Be Doing*
* ** Tech Breakdown*
* 40% Backend systems, APIs, and data flows

30% Customer-facing web and UX-driven experiences

30% Product strategy, discovery, and roadmap ownership

** Daily Responsibilities*
* 40% Hands On product strategy and decision making

20% Management Duties across roadmap and prioritization

40% Team Collaboration with engineering, UX, and business stakeholders

** The Offer*
* Bonus eligible

Medical, Dental, and Vision Insurance

Vacation Time

Stock Options

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.