Senior Service Desk Technician - Expert IT Support
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-06-15
Listing for:
Sidley Austin LLP
Full Time
position Listed on 2026-06-15
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Sidley Austin LLP, based in Chicago, is hiring a Service Desk Senior Technician who will provide exceptional customer service to end users through phone and email. The technician will resolve a variety of IT requests using technical knowledge and will document user requests effectively. A BA/BS degree and a minimum of three years of experience supporting applications and providing direct user support are required.
The position also includes hardware support and active collaboration with IT teams. The role offers a salary range of $75,000 - $94,000 and eligibility for bonuses and benefits.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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