Director of Product

Position: Director of Product, Payments
Description

Director of Product, Payments
Full Time Role
Chicago, IL or Remote (US)

Here's how you'll become a key player with this opportunity:

As the Director of Product, Payments, you'll own the entire payments strategy that powers how money moves across the business. You'll lead vision, roadmap, and execution for everything from platform integrations to funds flow, reconciliation, and payment optimization. Your leadership will ensure transactions are reliable, transparent, secure, and cost-efficient - enabling restaurants and partners to operate with confidence and clarity.

This role is ideal for a payments leader who thrives at the intersection of product, compliance, risk, and financial infrastructure. You'll shape a high-integrity payments platform that scales with customer demand and drives measurable improvements in authorization, transparency, and unit economics.

Here's how you'll make an impact on the team:

• Drive collaboration with payment platforms and deliver scalable, reliable integrations that support restaurant POS needs.
• Define payout and settlement standards, improving transparency for merchants and internal stakeholders.
• Build reconciliation capabilities that ensure accurate financial closes and audit readiness.
• Establish a risk and compliance framework aligned with PCI, EMV, and industry standards to reduce exposure and maintain audit-ready posture.
• Develop a high-integrity funds flow and ledger platform that supports balances, splits, fees, and reporting.
• Improve authorization rates and reduce blended payment costs through routing, policy design, and optimization strategies.

Here's what you'll need to be successful in this role:

• 6+ years in payments, fintech, or retail product, with at least 3 years leading product managers.
• Strong understanding of acquiring, gateways, clearing, settlement, and card network rules.
• Familiarity with PCI and EMV security standards.
• Ability to define and deliver product vision, strategy, and market analysis.
• Experience integrating with major payment platforms (Stripe, Adyen, etc.) is a plus.
• Strong data-driven execution skills and cross-functional leadership.
• Ability to communicate complex concepts to both technical teams and executives.
• Fluent in English;
  Mandarin is a plus.

Pay Range:

$160,000 - $200,000 annually

Benefits That Matter to You:

• Medical, Dental, Vision
• 401(k)
• 100% Employer-Paid:
• Short-Term Disability
• Life Insurance (with optional additional coverage)
• AD&D Insurance (with optional additional coverage)
• Company Holidays + Your Birthday Off
• Paid Parental Leave
• Flexible PTO
• Employee Assistance Program (EAP)

Ready to take the next step? Apply today and be part of a team that transforms businesses and fuels growth! Apply today!

Pay Range

$ Annually to $ Annually