Senior Sales Operations Analyst

Overview

The Opportunity! We are looking to hire for our team. In the role of Sr. Sales Operations Analyst
, you will partner with the Senior Director of North America Channel Sales. Your work will accelerate sales excellence, reveal market opportunities, and guide corporate strategy across the organization.

Taking on this position, you ll bring both strategic vision and hands-on execution
. You ll optimize sales processes and programs across direct and indirect sales teams, manage day-to-day operational health through pipeline reviews, performance monitoring, incentive creation, and actionable analytics. You move fluidly between big-picture thinking and precise, detailed work — and you thrive doing both. You ll also be at the forefront of how we work. You actively use AI tools — such as Claude and ChatGPT — to sharpen analysis, streamline workflows, and surface insights faster.

You experiment, you iterate, and you bring others along.

Based in the United States, you ll report to the Director of Channel Sales Operations. We believe the next great idea may emerge from anyone — and we re genuinely excited it might come from you.

• Aligning with Sales leadership, providing insights and highlighting growth opportunities
• Drive business reviews, the bi-weekly sales outlook process, and cadences for the NAM Business
• Lead all aspects of the Partner Target setting process as well as the internal quota setting process
• Collaborate with the Reporting and Automation team to streamline processes and ensure accurate data for insights and growth strategies
• Collaborate closely with the GTM leads, Finance, Marketing, as well as the other Sales Operations teams WW
• Act as a change agent, be a catalyst and advocate in a fast-paced and ever-evolving environment within the Field Sales Organization
• Manage various ad-hoc projects that call for analytical and critical thinking alongside attention to detail

• 10+ years of work experience in operations or related field
• Embraces AI-powered tools (Claude, ChatGPT, etc.) within a continuous improvement attitude, identifying new opportunities to apply AI across the sales ops function
• Excellent verbal, written communication skills, as well as presentation skills
• Ability to build trust and drive accountability & ownership at all levels, within teams other than own
• Ability to mine, manipulate and present data to non-data people. Must have sophisticated Excel skills, Tableau knowledge will be good and experience with Power BI preferable
• Experience with CRM systems like SFDC or MSFT Dynamics or equivalent
• When communicating, provide concise recommendations that include data, action steps, and insight to paint a clear picture and the ability to solve complex operational problems
• Must demonstrate strong attention to detail, take pride in delivering excellent work, have a passion for our customers, and be inventive in solving problems
• Must be a highly motivated individual that is able to work in a virtual team environment
• A hard-working approach, self-managed and capable of multi-tasking in a rapidly growing organization with a hands-on mentality
• Ability to be successful working in a highly matrixed environment

About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and Gen Studio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let’s Adobe together. At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including…