Senior Solutions Engineer; Eastern

About this role:

Ketch's Senior Solutions Engineers are the frontline subject matter expert with prospective customers and partners. You'll help frame and quantify the value of the Ketch solution, differentiate our platform, tell our value story through standard and custom technical demonstrations, manage enterprise proofs of value, and work with the Sales team to ultimately close business. You will be a critical link between sales, product management, engineering, and professional services teams (including partners) while successfully operating with a high degree of autonomy.

You must thrive in a fast‑paced, often ambiguous, environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and going deep with experienced technical audiences. You bring a passion for continuous learning and the ability to work independently.

Drive the solution sales cycle: Collaborate closely with Account Executives owning the solution components of the deal, moving opportunities from discovery to closed/won. Own the technical solution responses to RFPs, RFIs, and Security Questionnaires.

Articulate value & vision: Confidently present the Ketch platform and vision to diverse audiences, from C‑level executives to security engineers and legal counsel, tailoring the narrative to frame and quantify value for each stakeholder.

Deliver compelling demonstrations: Lead high‑impact product demonstrations, whiteboarding sessions, and Q&A forums that clearly visualize how Ketch solves complex data permissioning challenges.

Architect customer solutions: Translate customer business challenges into robust technical designs. Produce detailed solution architecture diagrams that highlight data flows, front‑end integrations, backend system integrations, and solution sequencing. Produce assets that describe how users will interact with and benefit from the solution.

Rapid demo builds and prototyping (Front‑end): Independently build front‑end visionary demos using tools like Webflow, JavaScript, and HTML to visualize the user experience in the customer context.

Integration (Back‑end): Prototype back‑end integrations with customer internal systems using REST APIs and your understanding of JSON to demonstrate interoperability.

Validate technical fit: When appropriate, design and lead technical workshops and Proof of Value (POV) engagements to validate the solution against specific customer use cases and success criteria.

Scope implementation: Assess the prospect’s delivery capabilities and determine the necessity for Ketch Professional Services or partner involvement, ensuring a seamless transition from sales to deployment.

Customer Success
:
Own the handover of the solution to the Customer Experience (and when appropriate, the partner) team.

Serve as a Privacy SME: Maintain deep immersion in the evolving data privacy landscape, including global laws (GDPR, CCPA, etc.), regulatory requirements, and enforcement actions.

Mastery of the data ecosystem: Leverage strong familiarity with large‑scale database technology (Snowflake, Databricks, Big Query) and cloud technologies (AWS, GCP) to advise on data governance and integration best practices.

Mastery of the advertising ecosystem: Maintain an up‑to‑date understanding of the advertising technology landscape and the impact of privacy on data collection and activation.

Competitive strategy: Maintain an up‑to‑date understanding of competitive technologies, equipping the sales team with the knowledge to position Ketch effectively in the market.

Cross‑functional collaboration: Act as the "voice of the customer" by collaborating with Product Management and Engineering to influence the roadmap, while working with Marketing to develop cross‑functional solution guides and technical assets.

• 10-15 years working experience.
• 5+ years of experience in a Solution Engineering, Sales Engineering, or Technical Consulting role, preferably within an Enterprise SaaS environment.
• P…