BA Manager; Local to IL

Halo Group is a premier provider of IT talent. We place technology experts within the teams of the world’s leading companies to help them build innovative businesses that keep them one step closer to their customers and one step ahead of the competition. We offer a meaningful work environment for employees, attractive and interesting engagements for consultants, and cutting-edge digital innovation for our customers.
We delight in helping our customers execute their digital vision. Big projects or small, Halo Group knows that by combining the highest quality talent with our unwavering support, we will become an invaluable extension of the team. Halo Group's experienced consultants in Detroit, Atlanta and Dallas specialize in all areas of product/project governance, UX/UI, multi-platform applications, quality assurance/testing, cloud computing, and data analytics.

Since its inception, Halo Group has been recognized for numerous awards, including:

• INC 5000
• Future 50
• 101 Best and Brightest
• Michigan 50 Companies to Watch
• Goldline Research - “Most Dependable Companies”
• Ernst & Young - “Entrepreneur of the Year” Finalist

Job Description:

The Position
The IT Manager Business Analysis and Quality Assurance (BA/QA) operates as the spokesperson for the business use cases, product evolutions, user experience and quality for our core CRM and Digital Applications. The Manager leads the full understanding of the business needs and requirements, using current methodologies and techniques. The Manager ensures that the user experience is maximized by embedding great user interfaces, platforms such as mobile and ensuring that quality of the system at the technical and user-level meet expectations.

In order to do so, the Manager leads resources, inclusive of a team that may be comprised of colleagues and/or 3rd party resources. The Manager continues to cultivate trusting and productive relationships with stakeholders, users, team members. The Manager will work closely with the product owners from the business side.

Specific responsibilities
Oversee the daily operations of the Business Analysis and Quality Assurance team, providing leadership, coaching, workforce management and strategy for this part of the organization. Ensure that processes and tools are available to facilitate the team’s workings.
Establish, implement and manage the applicable parts of a comprehensive software development lifecycle to achieve great IT applications that provide a superb user experience, produce results in terms of effectiveness and efficiency. Measurement of success will be expressed in Key Performance Indicators such as user/customer satisfaction, error rate, degree of business process coverage, etc.
Relate business needs and IT requirements in ways that solve issues, create value propositions and show alignment with firm objectives and priorities.
Manage team of full-time and sourced staff professionals, with roles that range from Business Analysts, Quality Analysts, Salesforce Admins and Functional Architects. Lead by example to create and maintain a cultural attributes of respect, results and quality as well as trust, communication and team work.
Assist Director in vendor management, budgeting, governance and compliance tasks.
Work closely with the Director on staff and staffing matters, provide input in initiative priorities and the portfolio of application related work, provide a formal weekly update on progress, status, people, risks and issues.
In dialog with the Director and the Director’s team, produce on going and initiative based stakeholder management plans and execute the relevant portions to ensure continued proximity of IT leadership with other parts of the business.
Translate and delegate work, making sure that team expectations are set, use firm standards and where needed enrich these to achieve clear objectives for the teams and team members.

Qualifications:

Personal Attributes & Competencies
Excellent communication skills; listening, speaking, writing.
Demonstrates strong business acumen combined with creativity.
Knowledge and experience of the business and its intricacies and an ability to…