LMS & Learning Center Administrator

Learning Management System Administration

• Upload and organize course content
• User management and enrollment
• Monitoring reports and user engagement
• Set up automated emails
• Troubleshooting issues related to course access, content delivery, and platform functionality
• Document standard operating procedures

• Responsible for designing and delivering customized learning management environments, including creating white labeled platforms
• Support business development efforts by providing platform demos and providing setup options to achieve client objectives.
• Serve as the liaison between clients and the platform provider to ensure a satisfactory customer experience.

• Work with instructional designers to develop e-learning courses, including managing on‑time delivery, consolidating feedback, etc.
• Contribute to course design – review/edit storyboards and scripts, author content in Articulate Storyline, generate AI voiceover, time animations, generate and add closed captions, etc.
• Engage and guide SMEs in developing/reimagining content for e-learning
• Quality assurance – test courses and ensure they are functional across devices, review and edit content for clarity, accuracy, and instructional quality
• Develop all CPE documentation, including capturing CPE calculations, website and marketing content, etc.
  • Provide final course review with an eye for course compliance with CPE requirement.
  • Directly edit the course to meet requirements where needed.
• Work with marketing to launch webpages, providing them with content and direct editing.
• Coordinate with research team to create course evaluations.
• Support cultivation of content partners, manage partnership/project to ensure quality delivery of courses, and ensure timely payment of revenue shares.