Testing Automation and Quality Manager

Achieving our goals starts with supporting yours. Grow your career, access top‑tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together.

United's Digital Technology team is comprised of many talented individuals all working together with cutting‑edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

• Govern functional and non‑functional testing that includes agile, integration, end‑to‑end, performance, stress and endurance test with application development and non‑functional teams
• Offer creative solutions to solve complex problems such as technical limitations for test automation, late delivery of QA builds, scope creep, emergency changes, shifting priorities, etc.
• Drive innovations and efficiencies with GenAI capabilities from proof of concept to implementation across Digital Technology
• Develop and implement strategies to improve Quality Engineering practices from pre to post deployment (i.e. gating criteria, in‑sprint test automation, tooling)
• Partner with application Dev Ops teams and build CICD pipeline for the sanity, integration and regression tests in QA and Production environments
• Accountable for overseeing quality efforts on multiple projects and/or a large program that consists of multiple testing tracks and applications, using test automation principles and AI‑first approach
• Research and resolve people and project issues; provide recommendations; escalate to senior management as needed

• Bachelor's degree in Computer Science, Information Technology or similar
• 3+ years of Quality Engineering experience with managing large enterprise programs
• 3+ years of experience implementing Test Automation framework
• 3+ years of experience in supporting release automation (CICD) and application performance testing
• Experience leading projects while supervising large teams of Quality Engineers
• Programming:
  Java, Selenium, Rest Assured and SQL
• Willing and able to travel domestic/internationally (up to 10%)
• Listening, communication, partnership and negotiation skills
• Must be legally authorized to work in the United States for any employer without sponsorship

• Previous airline experience
• Understanding of GenAI testing technologies
• CSTE or any other Test Automation related certifications
• Test Management Tools:
  Jira, Zephyr, Microsoft Test Management (ADO)
• Automation:
  Hands‑on exposure to Playwright/Selenium, Ready API/Rest Assured, Postman, See Test, or any others to automate API's, UI and Mobile applications
• Continuous Integration and Deployment:
  Harness/Github Actions or any other tools
• Understanding of cloud, distributed, microservice, mainframe and desktop based technology (AWS Preferred)

Base pay range: $ to $. The base salary range/hourly rate listed is dependent on job‑related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long‑term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities.

To request an accommodation, contact