Program Manager

About The Role

We are seeking an experienced, strategic, and results‑oriented Program Manager to lead the delivery of complex, high‑impact technology programs across the Morningstar Retirement organization. This role is responsible for owning program outcomes end‑to‑end, ensuring alignment with business strategy, and driving execution across multiple teams and stakeholders. You will partner closely with engineering, product, and business leadership to deliver initiatives that create measurable value.

The ideal candidate brings a strong balance of program leadership, operational rigor, and critical thinking, with the ability to manage complexity, influence stakeholders, and scale delivery capabilities across the organization.

• Own the successful delivery of cross‑functional technology programs, ensuring alignment with business objectives and measurable outcomes.
• Define program scope, objectives, success metrics, and execution approach in partnership with senior leadership.
• Ensure programs deliver on time, within scope and budget, while maintaining high quality and stakeholder satisfaction.
• Drive prioritization and trade‑off decisions to align delivery with strategic goals.
• Oversee multiple concurrent programs, coordinating across engineering, product, and business teams.
• Manage dependencies, risks, and constraints across teams to ensure seamless execution.
• Maintain program governance, including planning cadences, status reporting, and decision frameworks.
• Coordinate resources and timelines across globally distributed teams.
• Provide data‑driven insights on program health, risks, dependencies, and delivery trends to influence leadership decisions and guide strategic priorities.
• Communicate program progress, key milestones, and risks clearly to senior executives and stakeholders.
• Serve as a trusted partner to leadership, ensuring transparency and alignment across the organization.
• Drive continuous improvement in program management practices to increase organizational delivery capacity, predictability, and operational efficiency.
• Standardize program governance, planning, and reporting frameworks across teams.
• Identify and implement improvements that enhance execution speed, quality, and predictability.
• Promote Agile and hybrid delivery methodologies as appropriate to program needs.
• Ensure teams are equipped with the tools, processes, and guidance needed to deliver effectively.
• Use delivery metrics and performance insights to improve execution and outcomes.
• Identify and implement opportunities to leverage AI and automation to enhance program management, including forecasting, risk identification, reporting, and decision support.
• Partner with technology teams to introduce tools that improve visibility, efficiency, and data‑driven execution.
• Champion modern, scalable approaches to program management supported by intelligent tooling.

• 8+ years of leading teams in program or project management roles.
• Significant professional experience leading large‑scale programs in technology organizations.
• Proven success delivering complex, multi‑team technology development programs from planning through execution. Understanding of SDLC (Software Development Lifecycle) is a must.
• Background in Agile environments, including experience as a Scrum Master or similar role.
• College degree in a relevant field is a must.

• Strong program management expertise, including planning, governance, risk management, and cross‑functional coordination.
• Ability to manage complexity and drive alignment across multiple stakeholders and teams.
• Experience providing executive‑level reporting and influencing decision‑making.
• Strong analytical skills, including the ability to interpret delivery metrics and translate them into actionable insights.
• Excellent leadership, communication, and stakeholder management skills.
• Self‑starter with the ability to operate effectively in fast‑paced, evolving environments.

• Experience with tools such as Jira and Asana preferred.
• Familiarity with AI‑enabled program management or productivity tools is a plus. Strong interest in leveraging AI is a must.

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