Senior Solutions Architect - SLED Chicago​/Indianapolis

What Is The Role

As a SLED Sr. Solutions Architect you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve customers’ business issues, engage the community through events and programs, and enable sales through partners.

• Serving as the technical point of contact for your accounts and account managers in your assigned territory.
• Building a comprehensive understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
• Creating and owning value based relationships at all levels in customer organizations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of the company products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
• Advising the sales team on effective ways of positioning the company products, solutions and services.
• Onboarding, educating and enabling our partners, and supporting them in sales cycles.
• Crafting collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
• Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams.
• Deepening both your sales and technical skills through education while taking advantage of all the professional development opportunities provided by the company.

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field AND 3+ years of proven experience in technology solutions, practice development, architecture, consulting, and/or cloud/infrastructure technologies.
• Professional experience in architecting/operating solutions built on one or more cloud service providers like AWS, Azure, or GCP.
• Experience with cloud solutions, virtual platforms, software development, and operational management practices.
• 6+ years of experience in specific technology domain areas (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).
• Implementation experience with SaaS platforms using web technologies (TCP/IP, HTTP, HTML, JavaScript, RESTful APIs), particularly cloud‑based, high‑performance solutions.
• A track record of success in a technical presales role-- enough experience selling and implementing technology to earn your customer’s trust.
• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
• An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
• The ability to inspire groups, both large and small.
• A willingness to travel 40% within region, as well as occasionally internationally.

Compensation is base salary plus variable component that together comprise the On‑Target Earnings (OTE). The typical starting OTE range for new hires is $153,500–$242,900 USD.

Base salary range: $107,500–$170,100 USD.

Target variable range: $46,000–$72,800 USD.

Benefits include participation in the company stock program, a company‑matched 401(k) with dollar‑for‑dollar matching up to 6% of eligible earnings, health coverage for you and your family in many locations, flexible location and schedule options, generous vacation days, matching financial donations up to $2,000, and up to 40 hours per year toward volunteer projects.

We strive to have parity of benefits across regions and while regulations differ, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact – We match up to $2,000 for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love