Test Automation Engineer

Role Name:
Test Automation Engineer
Work site:
Chicago, US (Onsite)

** POS Tester– QA*
* ** Experience & Domain*
* - 3–7 years of experience in Quality Assurance, with strong expertise in Point of sale application
- Proven experience in POS systems, Retail, or Digital Platforms, preferably within the Quick Service Restaurant (QSR) domain
- Strong understanding of QSR operations, including store workflows, ordering, payments, promotions, refunds, and day-part scenarios

** Testing & Quality Engineering*
* - Strong knowledge of the Software Testing Life Cycle (STLC) and testing methodologies
- Perform requirements analysis, understand functional specifications, and translate them into comprehensive test scenarios
- Design, document, and execute test cases for POS features, platforms, and integrated systems
- Execute functional, integration, end-to-end, and regression testing across devices, platforms, and environments (POS terminals, peripherals, digital touchpoints)
- Validate business-critical QSR scenarios such as order processing, tender types, pricing, taxation, and store close/open flows

** Production & Release Support*
* - Provide production deployment and go-live support, including smoke testing, validation checks, and post-deployment verification
- Support production issue triage, root cause analysis, and collaborate with cross-functional teams for rapid resolution
- Assist with release readiness and sign-off, ensuring minimal business disruption during rollouts

** Tools & Documentation*
* - Experience with defect management tools such as JIRA for defect identification, logging, tracking, and reporting
- Proficient in QA tools, test documentation, and structured test reporting
- Maintain clear and reusable test artifacts aligned with audit and compliance needs

** Collaboration & Agile Delivery*
* - Collaborate closely with product owners, developers, business, and operations teams to clarify requirements and resolve quality issues
- Actively participate in Agile/Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives
- Act as a POS/QSR SME, providing domain insights to enhance test coverage and business alignment

** Continuous Improvement*
* - Contribute to continuous improvement of QA processes, standards, and tools
- Share best practices and domain knowledge to uplift overall testing maturity and delivery quality