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Bilingual Service Desk Engineer — 2nd Shift

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Protera
Full Time position
Listed on 2026-06-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below

Protera is looking for a dedicated Service Desk Engineer (2nd Shift) in Chicago to join their 24x7x365 service center. This role involves managing incidents and service requests, ensuring effective communication between customers and technical teams.

Required qualifications include fluency in both Spanish and English, strong customer service skills, and the ability to troubleshoot end-user device issues. The position offers a comprehensive benefits package, including unlimited PTO and health insurance.

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