IT Specialist

Hogsalt is looking for a full time IT Field Technician to join our team!

As the IT Field Technician, you will be providing on-site support by installing, maintaining, and troubleshooting hardware, software, and networks at our restaurant locations.

We offer a full suite of benefits, including partially subsidized medical, dental, vision, life insurance, a 401(k) program, commuter benefits, dining discounts and rewards, and vested paid time off!

• Minimum of 2-3 years of IT experience
• Experience with Unifi and Cisco Meraki Networking is preferred
• Valid driver’s license and personal vehicle required
• Able to be onsite 5 days a week and available for weekend on call shifts
• Experience with TOAST POS is preferred

• Physically install, mount, and configure workstations, POS terminals, printers, scanners, and peripheral devices.
• Perform on-site cabling work, including running cable when required, labeling cables, patch panels, and network drops.
• Diagnosing and resolving hardware, software, and network problems
• Provide ongoing IT support and training across various disciplines to all members of the organization
• Provide "night and weekend" emergency on call availability.
• Participate in the overall maintenance of existing software and hardware solutions
• Maintain and coordinate communication with Third Party Integrations
• Manage user accounts, permissions, and access rights for various systems (e.g., Active Directory, cloud services).
• Set up, maintain, and troubleshoot network infrastructure components (e.g., Wi-Fi access points, switches, firewalls).
• Be comfortable with networking installation and tools as well hands on troubleshooting (pulling cat6 cable, terminating cables, testing for faults, etc)
• Manage and maintain inventory of IT assets, including hardware and software licenses.
• Assist with system upgrades, patches, and deployment projects.
• Ensure compliance with data security and privacy policies.