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Strategic Mid-Market CSM: AI-Powered Legal SaaS

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: jobr.pro
Full Time position
Listed on 2026-06-21
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below

Jo .pro is seeking a dedicated Customer Success Manager to guide clients through their journey with Harvey, a cutting-edge AI platform. This role is pivotal in ensuring that clients seamlessly adopt and maximize the value of Harvey's technology. You will lead strategic implementations, facilitate client relationships, and manage success metrics for over 40 clients.

The ideal candidate possesses experience from legal firms or SaaS organizations, and is results-driven with exceptional communication skills. A collaborative environment awaits those who thrive on growth and innovation.

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