Data Center Technician

Job Description

Hardware installation & configuration of enterprise servers and cabling infrastructure. Hardware break/fix replacement of FRU's. Rack installation including putting racks in place, cabling, power up and hand off of servers to internal provisioning teams. Troubleshooting and resolve Telco connectivity issues. Troubleshoot & Replace Network Switch equipment. Communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams.

Documentation of activities and build/modify SOP's. Structured cabling, labeling, and troubleshooting of fiber/copper/telecom cables. System power supplies and cabling install, fix and repair. Define, design, and implement network communications and solutions within a fast‑paced, leading edge database/applications company.

• Install, remove, tackle issues in hardware in data center racks without disturbing other hardware and critical infrastructure on site.
• Maintain asset inventory and update internal application as needed.
• Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
• Act within Service Level Agreements (SLA) on the tickets assigned to you.

• Knowledge of server/storage/network hardware.
• Strong interest in learning new DC concepts.
• Strong verbal and written communication skills.
• Day Shift – (4 days per week, 10‑hour shifts). May include weekends and holidays.
• Night Shift – (4 days per week, 10‑hour shifts). May include weekends and holidays.
• 5+ years working in an IT environment.
• Experience solving problems on servers, networking devices and IT equipment.
• Inventory management experience. Ordering, receiving, and shipping server parts.
• Experience taking on‑call shifts and ability to respond to critical events as needed.
• Experience raising issues to Senior onsite staff and management as needed.
• IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB).
• Knowledge of trunk infrastructure is a plus.
• Up to 10% travel may be required for this role.

• 2‑year or 4‑year degree or 5+ years of experience.
• 1 year+ experience in Structured Cabling Copper/Fiber, testing of cables, Cooling and Electrical systems concepts inside the data center.

• Medical, dental, and vision insurance, including expert medical opinion.
• Short term disability and long term disability.
• Life insurance and AD&D.
• Supplemental life insurance (Employee/Spouse/Child).
• Health care and dependent care Flexible Spending Accounts.
• Pre‑tax commuter and parking benefits.
• 401(k) Savings and Investment Plan with company match.
• Paid time off:
  Flexible Vacation is provided to all eligible employees;
  Vacation accrual details per hours worked.
• 11 paid holidays.
• Paid sick leave: 72 hours of paid sick leave upon date of hire, refreshes yearly up to a maximum of 112 hours.
• Paid parental leave.
• Adoption assistance.
• Employee Stock Purchase Plan.
• Financial planning and group legal services.
• Voluntary benefits including auto, homeowner and pet insurance.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.