Senior IT Systems Engineer

About Energy CX

Energy CX is redefining the energy brokerage industry as the fastest‑growing player in the US. By bringing cutting‑edge technology, advanced analytics, and innovative solutions, we are disrupting a space that has operated in the dark for too long.

As a Senior IT Systems Engineer, you'll own and operate the company's IT and cloud infrastructure end‑to‑end, from helpdesk and device management to cloud architecture and security compliance. This is a hands‑on, in‑person role at a company of 100+ and growing. We will calibrate scope and seniority to your experience, with a clear path to expand responsibilities as we scale.

• IT Operations & Support
  • Run internal IT operations including device management, MDM, account provisioning, on/offboarding, endpoint protection, domain management, and help desk support
  • Lead phishing training and security awareness programs
  • Serve as internal point of contact for IT vendor relationships
• Security & Compliance
  • Administer and enforce access controls, IAM, sharing rules, and security policies across SaaS tools (Google Workspace and others)
  • Think proactively about compliance frameworks and related controls, owning evidence collection, audit coordination, ongoing maintenance, access reviews, and policy documentation
  • Develop and maintain disaster response and business continuity plans
• Cloud Infrastructure & Observability
  • Design, deploy, and own cloud infrastructure across AWS and Digital Ocean, including VPCs, IAM, and networking
  • Implement and maintain Infrastructure as Code (Terraform or equivalent) with appropriate isolation and promotion workflows
  • Own logging and observability strategy across infrastructure and applications

• 5+ years in a hybrid IT/infrastructure role at a small or mid‑sized company, or an equivalent split between sysadmin/IT and Dev Ops/cloud engineering
• Strong foundation in IT operations: device management, MDM platforms (Jamf, Kandji, Intune, or similar), endpoint protection, and tier‑1/2 helpdesk support
• Experience administering Google Workspace and other SaaS tools at the policy and access‑control level
• Working knowledge of networking fundamentals: DNS, TCP/IP, firewalls, VPNs
• Comfort owning the helpdesk function (this role includes hands‑on support, not just architecture)
• Scripting proficiency in at least one of:
  Bash, Python, or similar
• Strongly preferred
  • Hands‑on experience with AWS (VPC, IAM, EC2, networking) is a plus
  • Working knowledge of Infrastructure as Code (Terraform or equivalent)
  • Experience preparing for or maintaining compliance frameworks (SOC2, ISO 27001, HIPAA, or similar)
  • Familiarity with vulnerability management programs and penetration testing coordination
  • Familiarity with logging and observability stacks (Datadog, Grafana, Cloud Watch, etc.)
  • Active engagement with AI in your own work: track record of using AI coding tools (Copilot, Cursor, Claude Code, or similar) to accelerate IaC authoring and infrastructure automation, scaling infrastructure for AI workloads, evaluating AI‑native Dev Ops tooling, and setting standards for responsible AI use across teams
• Nice to have
  • Prior experience as the sole or first IT/infrastructure hire at a startup
  • Industry certifications such as CompTIA A+, Network+, or Security+
  • Cloud or security certifications such as AWS Solutions Architect, Sys Ops, Security Specialty, or CISSP

Year One Earnings: $110,000+

• PTO
  • 15 days
  • All major holidays
  • Full day off on Thursday and Friday of Thanksgiving; half day that Wednesday
  • 12/24 - 1/2 Company break (subject to longer, but at minimum employees can expect this time off)
• Insurance
  • Health Insurance: we cover 75% of the monthly premium for employee‑only plans, and 50% for plans that include dependents.
  • Dental Insurance: we cover 50% of the employee's monthly premium. Dependent coverage available at the employee's expense.
  • Vision Insurance: available at low monthly rates—starting around $5/month for employee‑only coverage up to ~$11/month for family plans.
  • Fully Covered by Energy CX (100%)
  • Basic Term Life & AD&D Insurance
  • Short‑Term Disability
  • Long‑Term Disability
• 401(K)
  • Employer…