Technical Engineer - Lab IT
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-06-24
Listing for:
TALENT Software Services
Full Time
position Listed on 2026-06-24
Job specializations:
-
IT/Tech
Systems Administrator, IT Support, Technical Support, Unix/Linux
Job Description & How to Apply Below
Job Description
Responsible for providing technical support to business users, maintaining lab systems, managing system imaging, and ensuring smooth day-to-day IT operations. This role requires strong troubleshooting skills, hands‑on system maintenance, and the ability to support automation and reporting tasks using Excel.
Key Responsibilities- Provide day‑to‑day technical support to business users, ensuring smooth and uninterrupted operations.
- Perform system imaging (ghost imaging) of lab computers and endpoints, including OS deployment and configuration.
- Diagnose and troubleshoot hardware and software issues on PCs and workstations.
- Execute installation, configuration, and maintenance of operating systems and applications.
- Re‑image systems as required for upgrades, maintenance, or issue resolution.
- Develop and maintain documentation for troubleshooting procedures and system configurations.
- Strong expertise in PC troubleshooting (hardware, OS, and application‑level issues).
- Hands‑on experience with system imaging tools.
- Proficiency in Microsoft Excel, including advanced functions and automation (e.g., macros, VBA, data analysis).
- Ability to automate repetitive tasks using Excel or scripting tools.
- Good understanding of Windows environments, networking basics, and system performance optimization.
- Strong problem‑solving and analytical skills.
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