Sr QA Analyst

At the Federal Home Loan Bank of Chicago, employees come first - that's why we offer a highly competitive compensation and bonus package, and access to a comprehensive benefits program designed to meet the needs of our employees.

• Collaborative, in‑office operating model
• Retirement program (401(k) and pension)
• Medical, dental and vision insurance
• Lifestyle Spending Account
• Competitive PTO plan (five weeks of vacation for new employees)
• 11 paid holidays per year
• Allocation of remote days for flexible work
• Central downtown location at the Old Post Office with public transportation and award‑winning rooftop views
• Tuition reimbursement and upskilling opportunities
• Mentorship programs and Buddy Program for onboarding

We are a bank for banks and other financial institutions, focused on being a strategic partner for our members and working together to reinvest in our communities. Founded in 1932, FHLBank Chicago is one of eleven Federal Home Loan Banks, government sponsored in support of mortgage lending and community investment.

We are committed to a high‑performing, engaged workforce and to supporting the communities we serve across Illinois and Wisconsin. Our collaborative, in‑office operating model brings teams together to foster innovation, connection, and shared success. Employees are provided an allocation of remote days to use as needed throughout the year.

The Senior QA Analyst is responsible for ensuring the quality, stability, and scalability of Salesforce solutions, with a strong emphasis on Sales Cloud, Marketing Cloud, and integrated enterprise applications. You will lead quality assurance efforts across manual and automated testing, validate complex integrations and App Exchange solutions, and ensure robust test data management and seeding practices.

• Elevate Salesforce quality and release confidence by designing and executing robust manual and automated test strategies across Sales Cloud, Marketing Cloud, and complex integrations.
• Accelerate delivery through automation and data excellence by strengthening Selenium/Playwright and API automation frameworks and implementing reliable test data creation, masking, and refresh strategies.
• Reduce production risk and defects by validating end‑to‑end workflows, Apex, flows, integrations, and data integrity using SOQL and API testing.
• Strengthen QA maturity and team capability by mentoring junior QA engineers, driving best practices, and continuously improving QA processes, standards, and reporting through Azure Dev Ops.

• Design, develop, and execute test strategies, test plans, test cases, and test scripts for Salesforce Sales Cloud and Marketing Cloud implementations.
• Perform functional, regression, integration, system, and user acceptance testing (UAT).
• Develop, maintain, and enhance automated test frameworks using Selenium or other test automation tools.
• Validate Salesforce configurations, customizations, workflows, flows, Apex code, and integrations with external systems.
• Ensure data integrity and accuracy through effective test data management practices.
• Identify, document, and track defects; collaborate with development teams for resolution.
• Participate in Agile/Scrum ceremonies and provide quality‑related input during sprint planning and backlog refinement.
• Support release planning by executing smoke tests and production validation activities.
• Mentor junior QA analysts and promote best practices in quality engineering and automation.
• Continuously improve QA processes, standards, and tools to enhance test coverage and efficiency.
• Track and report results, problems, and defects throughout the testing cycle using Azure Dev Ops.
• Represent the testing team in reviews of use cases and other requirements documentation.
• Provide valuable input on process improvements.

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience.
• 6+ years of experience in software quality assurance, with at least 3+ years testing Salesforce applications.
• Strong understanding of Salesforce platform architecture,…