GTM Technical Solutions Director, Salesforce

GTM Technical Solutions Director, Salesforce

• Job :

As a Salesforce GTM Technical Solutions Director, you will lead the technical pre-sales function in North America, partnering closely with Business Development, industry sales, and delivery teams to shape compelling, commercially viable solutions for clients.

• Lead the end-to-end technical pre-sales process across priority deal types, including scoping, estimation, and solution proposal development
• Partner directly with customers to understand business goals, shape solution strategy, and build confidence through engaging, influential interactions
• Design innovative, practical Salesforce-based solutions that align client needs with delivery capabilities
• Collaborate with specialist teams to create differentiated solution plays, demos, and reusable accelerators
• Serve as a trusted technical counterpart to sales, helping improve win rates, reduce cycle time, and protect delivery margins
• Represent the Salesforce practice as a thought leader with clients, Salesforce counterparts, and the broader ecosystem
• Contribute to GTM strategy, value propositions, and innovation initiatives across the practice

Measures of Success:

• Improved win rate and reduced pursuit cost across engaged deal types.
• Measurable reduction in estimate variance and scope-related change orders.
• Adoption of solution packages across priority project types.
• Trusted advisor status with BD and delivery leadership.

Here’s what your first 100 days would look like:

• Build relationships with key stakeholders such as Salesforce Practice Business development, Industry sales team, Product and Engineering team and counterparts at Salesforce.
• Understand the PS structure and business and operating model.
• Get up to date on Value Propositions and current initiatives in place.
• Identify Gaps and need for new value propositions and POVs for the practice from a GTM perspective.
• Get to know the team and develop/agree on the presales operating model.
• Start to lead customer-facing scoping and estimation for priority pursuits
• Begin to Develop and refine AI-enabled solution packages
• Author proposals and client-facing deliverables
• Advise on staffing models and delivery feasibility
• Start working on existing and new opportunities as a dynamic technical counterpart to the Sales team and a trusted presence with customers.
• Define a strategy and innovative roadmap for GTM propositions and client-centric solution plays.
• Be curious and suggest ideas around driving business focused on the latest and greatest in the Salesforce eco system. (Headless 360, Agent Force, Data Cloud)
• Take accountability and initiative for driving technical GTM value propositions which can directly attribute to revenue growth for the practice.

Your Skills and

Qualifications:

• 8+ years in professional services, consulting, or solution architecture. Proven track record leading technical scoping and estimation for complex engagements. Experience building or operationalizing reusable delivery frameworks. Strong commercial acumen with a consultative, client-facing presence.
• Salesforce cloud platform experience related to one or more of the following:
  Salesforce Platform, Sales & Service Cloud, Experience Cloud, Commerce/Marketing cloud, Mule Soft, Data Cloud, Agent Force.
• Customer-facing presales experience in either a presales, solution consulting, or delivery capacity, with the ability to engage clients confidently and influence solution direction.
• Demonstrated capability to thrive in a fast-paced, ever-evolving sales environment.
• Strong verbal, written, presentation, and interpersonal communication skills in both remote and onsite settings, with a dynamic and engaging client presence.
• Proven time management & prioritization skills in a dynamic sales environment.
• Strong stakeholder management skills (up to c-suite level) with the ability to influence decisions and build credibility with senior client and internal leaders.
• Coordinate and lead the entire solution cycle through close collaboration with other high performing teams.
• Analytical and curious approach to product development and learning.
• Proactive and effective approach to asking questions to solve problems.
• Consu…