Project Manager - Agile Delivery

Company Summary

is a leading eCommerce platform offering nearly 12 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue and we’re just getting started!

The Project Manager – Agile Delivery is part of Zoro’s PMO team and works closely with business owners, engineers, and product leaders to plan and deliver valuable initiatives. This role may serve as Scrum Master for an agile delivery team or as project manager for an initiative or Zoro Technology Request (ZTR) with a defined scope and end. In both cases, they are responsible for planning, execution, and successful delivery of outcomes.

Project Manager is a collaborative professional who leads without authority, ensuring successful delivery of project backlogs, release planning, and continuous improvement using industry-standard Agile and Lean practices.

• Provides overall leadership and support to delivery teams or project initiatives; acts as front‑line contact for activities, issues, and risks.
• Facilitates agile ceremonies and ensures healthy backlog management.
• Assists in roadmap delivery by partnering with Product Owners and engineering.
• Monitors, documents, and communicates project status; anticipates and resolves issues or escalates appropriately.
• Fosters transparency and communication across teams and stakeholders.
• Identifies and removes blockers to delivery progress.
• Ensures alignment with business objectives and value delivery.
• Administers projects in Jira and maintains effective documentation.
• Partners with teammates on the Project Management Operations team to iterate and implement lean processes and standards applicable to all Zoro delivery teams.

• Bachelor’s degree in Information Systems, Computer Science, Business, or related field (Master’s preferred).
• 4+ years of project/product delivery experience in Agile environments.
• Strong knowledge of Agile delivery methodologies, SDLC, and project management concepts.
• Agile certification required (CSM, CSPO, PMI-ACP, or equivalent).
• Advanced experience with Jira, Confluence, and Microsoft Office Suite.
• Excellent communication, facilitation, and interpersonal skills.
• Familiarity with leveraging AI-powered tools to enhance team efficiency and delivery outcomes preferred.
• PMP certification preferred.

Location:

Illinois

Pay range: $71,800—$119,600 USD

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non‑birth parents. We also support growing your family through access to an adoption assistance program.
• 6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing.
• At least 18 paid time off days annually for full‑time employees and 6 company holidays per year.
• 6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required.
• Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools.
• Charitable Gift Program – match gift to an eligible educational, cultural, community health, and human service organization.
• Employee discounts and admission to various civic and cultural institutions around Chicago.
• Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status, or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are also committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment.

Should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview, or hiring process, please advise us so that we can provide appropriate assistance.