Data Center Technician

Responsibilities

• Hardware installation & configuration of enterprise servers and cabling infrastructure.
• Hardware break/fix replacement of FRUs.
• Rack installation including placing racks, cabling, powering up, and handing off servers to internal provisioning teams.
• Troubleshoot and resolve telco connectivity issues.
• Troubleshoot and replace network switch equipment.
• Communicate within a ticketing environment supervised by multiple internal Oracle Cloud service owners and teams.
• Document activities and build/modify SOPs.
• Perform structured cabling, labeling, and troubleshoot fiber/copper/telecom cables.
• Install, remove, and repair system power supplies and cabling without disturbing other hardware.
• Maintain asset inventory and update internal applications.
• Participate in training to bridge skill gaps and learn new relevant technologies.
• Act within service level agreements (SLA) on assigned tickets.

• Knowledge of server, storage, and network hardware.
• Strong interest in learning new data center concepts.
• Strong verbal and written communication skills.
• Experience solving problems on servers, networking devices, and IT equipment.
• Inventory management experience (ordering, receiving, shipping server parts).
• Experience taking on‑call shifts and responding to critical events.
• Experience raising issues to senior onsite staff and management.
• Knowledge of IT hardware concepts (RAID, SAN, SCIS, Linux/Unix, GRUB).
• Knowledge of trunk infrastructure is a plus.
• Travel up to 25% outside of region and intra‑region as needed.
• Night shift – 4 days per week, 10‑hour shifts (may include weekends and holidays).
• Minimum 2 years working in an IT environment.

• 2-year or 4-year degree or 4+ years of experience.
• At least 1 year of experience in structured cabling (copper/fiber), cable testing, and data center cooling and electrical systems.

USD $27.64 – $56.83 per hour; $57,500 – $118,200 per year.

• Medical, dental, and vision insurance, including expert medical opinion.
• Short‑term and long‑term disability.
• Life insurance and AD&D.
• Supplemental life insurance for employee, spouse, child.
• Health care and dependent care flexible spending accounts.
• Pre‑tax commuter and parking benefits.
• 401(k) savings and investment plan with company match.
• Paid time off with flexible vacation and accrued vacation schedules.
• 11 paid holidays.
• Paid sick leave (72 hours upon hire, refreshed annually).
• Paid parental leave.
• Adoption assistance.
• Employee Stock Purchase Plan.
• Financial planning and group legal services.
• Voluntary benefits including auto, homeowner, and pet insurance.

Certain U.S. based or U.S. customer or client‑facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Oracle maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions, and locations. Candidates are typically placed into the range based on these factors and internal peer equity.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans’ status, or any other characteristic protected by law. Oracle will consider qualified applicants with arrest and conviction records pursuant to applicable law.