Product Designer; Internal Tools

Requirements

• Believe design has a scientific intent, and you can measure your success based on the business value you create
• Are a self-starter who actively seeks the “why” in order to make the Spot Hero experience easy and enjoyable to use
• Know how to navigate through the unknown
• Have a deep knowledge and understanding of responsive web design, iOS, and Android best practices
• Are passionate about user-centered design
• Demand a collaborative environment
• Embrace iterative development
• Are excited to conduct usability tests, talk to users in the field, conduct A/B tests, and share learnings with the organization
• Are a solid communicator possessing strong presentation and verbal & written communication skills
• Exceptionally organized and very comfortable working with engineering and product managers
• Bachelor’s degree or equivalent with 3-5 years of professional experience designing for B2B products
• Have a portfolio that showcases your design process & thinking
• Solid understanding of the design process, information architecture, usability, and heuristics
• Experience using different research methodologies
• Must have a firm understanding of different UI constructs
• Knowledge and efficiency with the design tool Figma
• Ability to meet and communicate deadlines
• Tools you'll be using
• Design Documentation software (Figma preferred)
• A/B Testing Platform (Optimizely preferred)
• Product Analytics Software (Mixpanel preferred)
• Issue and Project Tracking Software (Jira preferred)
• Your voice. Speak up, form strong opinions, and share them

• Spot Hero is looking for a mid-level Product Designer who can build the core garage-facing product, helping garage operators grow their business by helping them set the right rates, create and update their parking information, keep their inventory levels optimized, and bring a sense of joy and simplicity to this crucial touchpoint. Spot Hero is a leading consumer brand, and we’re bringing that passion and focus to our garage products
• Create holistic design solutions that address business and user needs by considering the entire customer experience through collaboration with product managers, engineers, and business stakeholders
• Communicate conceptual ideas, design rationale, and specifics of the user-centered design process within a cross-functional team
• Glean insights about our current and future users from qualitative and quantitative research
• Formulate and test hypotheses based on user research and behavioral analytics
• Work directly with your product manager and engineering team to define UX and UI requirements that create a consistent experience across channels and products
• Design user research and usability studies, collect and react to user feedback
• Create user flows, design documentation, prototypes, high-fidelity mocks, and other UX deliverables
• Create thoughtful A/B tests and growth experiments through innovative design solutions
• Collaborate with other designers and engineers on our evolving design system