Senior Vice President, Data & Intelligence

SVP, Data & Intelligence

Do you enjoy helping organizations turn data into smarter business and communications decisions? Are you energized by uncovering insights, connecting disparate signals and helping clients understand what matters most in an increasingly complex media, cultural and business landscape? As a SVP, Data & Intelligence at Zeno, you will serve as a senior strategic leader within the agency's growing analytics and intelligence practice.

Working closely with clients, agency leadership and cross‑functional teams, you will help organizations translate data into actionable insights that strengthen reputation, improve performance and drive business outcomes. This is an opportunity for a hands‑on analytics leader to shape client strategy, grow business, mentor talent and help define the future of data, intelligence and AI‑enabled insights within a leading communications agency.

• Analytics Strategy & Client Leadership:
  Serve as a senior advisor to clients, providing executive‑level counsel on analytics, measurement, intelligence and data‑driven communications strategy.
• Measurement, Research & Intelligence:
  Oversee integrated measurement, audience research, media intelligence, social listening, reputation analytics, digital performance and AI‑enabled insights programs that help clients make informed decisions.
• Strategic Insights & Business Impact:
  Translate complex data into clear recommendations, helping clients connect communications performance to business objectives and stakeholder outcomes.
• Business Growth & Practice Development:
  Lead analytics discovery conversations, develop measurement frameworks and identify opportunities to grow client relationships, expand engagements and support new business efforts.
• Team Leadership &
  
  Collaboration:
  
  Mentor and develop team members while fostering analytical rigor, strategic thinking, storytelling excellence and strong client leadership capabilities.
• Integrated Measurement & Performance Insights:
  Partner across corporate, consumer, healthcare, technology, digital, paid media and creative teams to deliver integrated measurement and intelligence programs that support agency and client objectives.
• AI, Innovation & Technology Enablement:
  Identify opportunities to leverage AI, automation, APIs and emerging technologies to improve research, reporting, insight development and decision‑making across the organization and client work.
• Thought Leadership & Industry Advancement:
  Help shape the future of the practice by identifying emerging trends in analytics, measurement, reputation intelligence, AI and communications effectiveness.

• 15+ years of experience in analytics, intelligence, research, measurement, communications, marketing or related fields within an agency, consulting or client‑service environment.
• Deep expertise in communications analytics and their associated platforms, including measurement, earned media analysis, social intelligence, audience research, reputation analytics, digital performance and business intelligence.
• Experience advising senior clients and guiding data‑informed decision making.
• Experience leading business development efforts across organic and net new opportunities, including strategic planning, proposal development, consultative selling and new business pitches.
• Strong understanding of integrated communications and the role analytics plays across earned, owned, shared and paid channels.
• Experience working with business intelligence, analytics and reporting platforms such as Tableau, Power BI, Hex, GA4, SQL, R or similar tools.
• Strong presentation, storytelling and communication skills, with the ability to make complex findings accessible and actionable for diverse audiences.
• Experience leveraging AI, automation and emerging technologies to improve research, reporting and insight generation.
• Collaborative leadership style with experience mentoring talent and partnering across disciplines, functions and levels.
• Commitment to analytical rigor, data quality and delivering meaningful business impact through insights.

• Experience supporting integrated communications, public relations, corporate…