Digital QA; Technical

Job Description

Insight Global is looking for a Technical QA to join a leading banking client within their marketing team. This is a hybrid role and requires 3x/week on site Chicago.

The Technical QA adheres to an established checklist and process to ensure all emails, automations, and customer journeys work perfectly – links, personalization, audience, automation – before anything goes live. This role involves close collaboration with the email, campaign, and development teams.

• QA technical implementation (dynamic content behavior, data-driven logic, basic validations).
• Validate functional requirements, links, tracking parameters, and rendering.
• Execute testing in Litmus and document defects clearly.
• Ensure compliance with defined process/checklists; validate post-fix readiness.

• 2-3 years of experience as a technical QA in an email/digital environment.
• Hands on marketing campaign testing experience.
• Understand trigger logic (entry/exit criteria), rendering (in Outlook, Gmail, mobile), and tracking (clicks, opens).
• Can clearly explain end-to-end QA process.
• Use Litmus for testing; experience working at a marketing agency.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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