Sr Manager - IT Appl Dev

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Job overview and responsibilities

The Sr. Manager, Application Development & Support – Corporate Systems & Digital Platforms is responsible for delivering and supporting enterprise applications that power corporate functions, including content management platforms for employee intranet, policies and procedures as well as system that support back-office applications including Legal, Government Affairs, and Corporate Real Estate.

This role has a dual responsibility: ensuring operational excellence across application development and support, while leading Developer AI Enablement. The Sr. Manager will drive AI-enabled transformation by proactively embedding AI capabilities, tools and practices into workflows to significantly improve developer productivity, code quality, and delivery speed. This leader will partner closely with AI CoE, infrastructure, security, and Responsible AI (RAI) teams to accelerate innovation while ensuring compliance and governance.

Partner with business leaders to understand business needs, priorities, and long-term strategy. Translate these into scalable and sustainable technology strategies supporting digital platforms and innovation.

Lead the adoption of AI-assisted development practices across the team and drive the integration of tools such as Git Hub and other AI coding assistants into daily workflow to improve code generation, testing, debugging, documentation and support operations. Establish best practices and guardrails.

• Build, lead, and mentor high-performing teams across application development and support functions.
• Lead training and upskilling initiatives to ensure teams effectively leverage AI capabilities in their day-to-day work. Ensure teams operate in Agile frameworks (scrum/sprint cycles).
• Foster a culture of innovation, accountability, and continuous learning, particularly in AI, automation, and modern development practices.
• Proactively collaborate with Infrastructure, Security, and Responsible AI (RAI) teams to accelerate project delivery, ensure responsible and compliant AI usage, align on architecture, scalability, and platform standards, act as a connector to remove bottlenecks and improve delivery speed.
• Build relationships with senior leadership. Engage and evangelize recommendations to senior leadership teams.
• Continuous Improvement and Innovation:
  Actively staying informed about industry trends, user feedback, and technological advancements to drive continuous improvement and innovation within the CMS architecture.
• Drive adherence to enterprise security, data privacy, and infrastructure compliance requirements. Ensure applications meet regulatory and internal audit standards while proactively identifying and mitigating risks.

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree
• Engineering Management, Computer Engineering, Computer Science or related field preferred
• 7+ years of relevant experience in web development, content management systems, and architecture
• Experience in common architecture frameworks such as Microservices, API management
• Experience in designing or building applications using AWS (or Azure or GCP) cloud architecture & services and support of highly available and resilient multi-region platforms
• Leadership experience managing application development and/or support teams
• Experience supporting enterprise SaaS applications and/or digital platforms
• Experience working in Agile/Dev Ops environments
• Strong understanding of AI-assisted software development tools (e.g., Git Hub Copilot, ChatGPT, others)
• Strong understanding of enterprise application architecture, integrations, SaaS ecosystems and ability to design scalable and reliable CMS architectures
• Ability to identify opportunities to automate and optimize development and support workflows using AI
• Experience driving tool adoption and behavioral change within…