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ServiceNow developer

Job in Chicago, Cook County, Illinois, 60601, USA
Listing for: Software Technology, Inc.
Full Time position
Listed on 2026-07-01
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager, Systems Analyst, Systems Developer
Job Description & How to Apply Below

Servicenow Developer

Service Now is one of the core systems and central to our strategy for accelerating delivery with modern technologies. As a Developer for Service Now, you will be part of our nimble and global agile cross-functional team working on one of the most complex Service Now implementations across various modules and business lines which include:

  • IT Service Management - Incident, Request, Change, Problem, Virtual Agent, PA
  • IT Operations Management – Discovery, Service Mapping
  • IT Asset Management - APM, HAM, CMDB, Discovery
  • Dev Ops
  • Security Operations – Vulnerability Response, Configuration Compliance
  • Governance, Risk & Compliance
  • HR Service Delivery – Employee Service Center

What You’ll Do:

  • Work as a Service Now Developer in a global scrum/agile environment; interacting directly with Product Owners and team members on a daily basis.
  • Develop scripts, workflows, and flows on the Service Now platform to automate tasks.
  • Work on Client scripts, Business rules, ACL’s, UI Policies, UI Actions, Notifications, SLA’s, Metrics, Scheduled jobs, Workflows, And Reports.
  • Work with Service Now modules like Incident Management, Change Management, Problem Management, Service Request Management, CMDB, & Asset Management.
  • Perform bug fixes and assist with resolving issues.
  • Create Technical design documents and provide knowledge transfers as required.
  • Be aware of the best practices of the platform for the current version. Experience with upgrading from old version to new version is a plus.
  • Experience with Vulnerability Module is a plus.
  • REST And SOAP type integration knowledge is a plus.

Qualifications:

  • College diploma or university degree in the field of computer science, information science, management information systems, (or equal years of experience)
  • 3+ years’ experience with the Service Now Platform
  • 3+ years’ experience as a Service Now Developer in an enterprise application environment
  • 2+ years recent experience working in an Agile development environment as a Service Now Developer (i.e., Scrum, etc.)
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