Tech and Non-Tech Services Managers
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-03
Listing for:
IBPO USA
Full Time
position Listed on 2026-07-03
Job specializations:
-
IT/Tech
Business Systems/ Tech Analyst, IT Business Analyst, Data Analyst
Job Description & How to Apply Below
Job Description
- Develop and execute category strategies for Tech Services and Professional Services aligned with business and operational goals
- Manage end-to-end category lifecycle, including spend analysis and total cost of ownership (TCO) optimization
- Identify opportunities for consolidation, standardization, and preferred supplier programs across sites
- Lead large sourcing events (RFP, RFQ, RFI) for professional services and tech services categories
- Negotiate commercial terms, pricing models, service levels (SLAs), and master service agreements (MSAs)
- Support building sourcing pipelines for the category in the region and help regional buyers drive sourcing projects
- Drive continuous improvement, cost reduction, and cost avoidance initiatives with service suppliers
- Act as a strategic business partner to Technology, Engineering, Operations, EHS, Finance, and HR
- Translate business requirements into sourcing solutions that balance cost, quality, safety, and service continuity
- Provide market intelligence and benchmarking insights to internal stakeholders
- Deliver and report annual cost savings, cost avoidance, and value creation metrics
- Leverage should-cost models, rate benchmarking, and market analytics
- Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 4 years of relevant work experience in the job description
- Approximately 8-10 years' experience in handling category management activities in the Professional Services and Tech Services space
- Professional certification (CPSM, CPSD, CIPS, PMP) preferred
- Exposure in drafting category strategy, sourcing planning, business case creation, sourcing execution and contract closure
- Good client-facing & client management skills
- Demonstrated experience with Professional Services and Tech Services procurement in the U.S. market
- Experience working with national service providers and regional vendors
- Very good communication skills
- Strong customer-centric mindset (client-facing experience preferred)
- Transformation mindset with ability to identify improvement opportunities
- Highly organized, proactive, and goal-oriented
- High integrity, attention to detail, and strong prioritization skills
Note:
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
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