Associate Director, Infrastructure Network Engineer

Cresset is a firm built by clients, for clients. As an independent, award-winning multi-family office and private investment firm, we are reimagining the way wealth is experienced. Our purpose is to help ensure that both wealth and life are fully optimized—integrated, intentional, and aligned with each client’s vision of success.

We provide access to the caliber of talent, ideas, and investment opportunities typically available to the largest single-family offices and institutions. Our approach is personalized, entrepreneurial, and client-first.

Proudly owned by our clients and employees, Cresset was built to endure. We are creating a 100+ year firm—one focused on delivering an exceptional experience, not only for the families we serve but for the team that serves them. Recognized by Barron’s and Forbes among the nation’s top RIA firms, and as one of the industry’s best places to work, Cresset is guided by long-term relationships, shared success, and a belief that wealth should serve a life well lived.

We are seeking an experienced IT Infrastructure Engineer to support, maintain, and improve our business technology environment. This role will have a strong emphasis on network engineering and Cisco Meraki equipment
, but it is not limited to networking.

The ideal candidate will be comfortable managing day-to-day IT engineering operations across network infrastructure, cloud services, endpoint systems, identity platforms, security tools, and core business applications. When network-focused projects or escalations are complete, this person will support broader infrastructure operations and help keep the company’s technology environment reliable, secure, and well-documented.

This is a hands-on engineering role for someone who can troubleshoot complex issues, own infrastructure improvements, support business growth, and work across multiple areas of IT.

• Manage and support core business infrastructure, including networking, cloud platforms, identity systems, endpoint management, servers, security tools, and business-critical applications.
• Administer and maintain Cisco Meraki infrastructure
  , including MX firewalls, MS switches, MR wireless access points, VLANs, VPNs, SSIDs, firewall rules, traffic shaping, and network security policies.
• Support day-to-day IT engineering operations, including system monitoring, incident response, infrastructure maintenance, access management, upgrades, and service improvements.
• Troubleshoot issues across LAN, WAN, Wi-Fi, VPN, DNS, DHCP, routing, switching, firewalls, Microsoft 365, Windows systems, cloud services, and endpoint platforms.
• Design, deploy, and maintain infrastructure for office buildouts, expansions, hardware refreshes, and business technology projects.
• Manage network and infrastructure documentation, including topology diagrams, IP address plans, VLAN assignments, system inventories, configuration standards, and support procedures.
• Support Microsoft 365, Entra  / Azure AD, Intune, Windows Server, endpoint management, security policies, and related infrastructure services.
• Assist with user, device, and application access controls, including identity management, conditional access, MFA, and group-based permissions.
• Partner with help desk, security, and other business teams to resolve escalated technical issues and improve the end-user experience.
• Monitor infrastructure health, performance, licensing, warranties, alerts, and lifecycle replacement needs.
• Participate in infrastructure planning, vendor coordination, change management, and post-deployment support.
• Recommend improvements to system reliability, security, automation, documentation, and operational efficiency.

• 6+ years of experience in IT infrastructure, systems engineering, network administration, or a similar technical role.
• Hands-on experience supporting business IT infrastructure in a professional environment.
• Experience with Cisco Meraki equipment and the Meraki Dashboard.
• Strong understanding of TCP/IP, DNS, DHCP, VLANs, routing, switching, NAT, VPNs, wireless networking, and firewall policies
  .
• Experience supporting Microsoft 365, Windows systems,…