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Uptime Reliability Engineer - Customer Advocate
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-06
Listing for:
iManage
Full Time
position Listed on 2026-07-06
Job specializations:
-
IT/Tech
IT Support, Systems Engineer
Job Description & How to Apply Below
iManage is seeking a Customer Reliability Engineer in Chicago, IL to ensure platform uptime and reliability. The ideal candidate will have 3–5 years of experience in technical escalation roles and will be responsible for incident command during service disruptions, collaborating across teams onsite.
Key responsibilities include maintaining technical knowledge of the services, leading incident responses, and driving proactive issue prevention through telemetry analysis. Join an innovative team committed to operational excellence at iManage.
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