GTM Technical Design Lead

New York, NY, USA;
Atlanta, GA, USA;
Boulder, CO, USA;
Chicago, IL, USA;
Mountain View, CA, USA;
Los Angeles, CA, USA;
San Bruno, CA, USA;
San Francisco, CA, USA;
Sunnyvale, CA, USA

This role may also be located in our Playa Vista, CA campus.

Global Business Organization (GBO) edu’s mission is to transform capability development into an engaged advantage by building an adaptive, AI‑infused learning ecosystem that delivers direct commercial value for the business. We are a dynamic organization of strategists and learning professionals dedicated to architecting and delivering scalable, role‑specific learning strategies across business units. By bridging the gap between global strategy and local activation, GBOedu ensures our global employees possess the critical knowledge and skills needed to maximize their impact and thrive in a rapidly evolving, AI‑first commercial landscape.

The Learning Innovation and Architecture (LIA) team is the “Research and Development Lab” within GBOedu. Our mission is to power the future of GBO by leading GBOedu’s innovation strategy, launching rapid learner‑centric pilots, and landing scalable solutions. We drive initiatives related to learning design, skills architecture, proficiency and credentialing, and strategic partnerships with GBO Engineering to advance our learning tech stack.

In this role, you will serve as a key driver in aligning technology with innovative learning design standards. You will act as the primary liaison between Learning Specialists, Strat Operations, and GBO Engineering, ensuring that platform requirements across our learning tech stack (LMS, LCMS, authoring tools) meet evolving programmatic needs. You will also own the end‑to‑end user experience across our learning platforms, ensuring clear connectivity between each surface that learners access.

You will represent the needs of the Learning Specialist community while influencing the tech roadmap to provide the tools and support necessary for successful implementation. You will solve challenges and streamline processes to create efficient, scalable learning designs that deliver impactful experiences across Google.

• Partner with learning specialists to identify learning technology needs (LMS, LCMS, authoring, and other tools) and define business requirements for impactful solutions. Gather feedback on pilots/tests and conduct studies with engineering partners to inform tech roadmaps.
• Serve as a Subject Matter Expert on product capabilities and content creation tools for Learning Management System (LMS), Learning Content Management System (LCMS), and authoring tools (currently Docebo, Xyleme Syndicate, and Xyleme Create).
• Iterate and refine standards and technical configurations across learning platforms, such as authoring templates and Docebo content hierarchies. Ensure alignment between design standards and technical configurations.
• Develop and lead communication, training, and change management strategies to support the adoption and usage of existing and new learning technologies.
• Develop strategies and processes to accelerate the content design and development process (e.g., agents, templates, standardized workflows).

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in learning and development, instructional design, education, sales enablement, or learning delivery within a global or regional structure.
• Experience working with technical stakeholders (e.g., product managers, engineers, technical program managers).
• Experience using, managing, and training on learning management systems, authoring tools, and other learning and development (L&D) tools/technologies.

• Experience using GenAI (Gemini, Notebook LM, AI Studio, agents) to script, research, and accelerate deliverables and processes.
• Experience in project management, working with cross‑functional stakeholder groups, and supporting change management initiatives.
• Proficiency in HTML.
• Knowledge of API and SCORM.
• Knowledge of adult learning theory and instructional design principles.

US: $124,000 – $178,000 (USD) + 15% bonus target + equity + benefits.…