Field Technician II

Insight Global is seeking to hire an FSR to support the deployment, configuration and upkeep of advanced Air Traffic Control (ATC) systems across customer sites nationwide. This role involves conducting system surveys, diagnosing technical issues, and ensuring all systems meets strict performance KPIs. Technicians will collaborate directly with contracting partners and clients, representing the company in a highly visible support role to increase customer satisfaction.

The ideal candidate will bring at least four years of experience in system deployment and service—especially in telecom or IP networking environments (VoIP servers)—with a strong grasp of IP networking and RF principles. U.S. Persons capable of obtaining FAA and government security clearance are strongly preferred due to the sensitive nature of the systems supported.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

• 4+ years of experience in systems diagnosing, upkeep, and deployment
• Bachelor’s Degree or 15 years of experience equivalent
• Leadership experience
• Telecom cabling, IP networking or VoIP systems
• Networking experience, network switches, servers, large scale deployments, servers & board rooms
• Short notice domestic and occasional international deployments
• Eligibility for FAA and government security clearance
• Familiar with ATC systems
• VoIP systems experience